Product Champion; Data Scientist

Enlighten, honored as a Top Workplace from USA Today, is a leader in big data solution development and deployment, with expertise in cloud-based services, software and systems engineering, cyber capabilities, and data science. Enlighten provides continued innovation and proactivity in meeting our customers’ greatest challenges.

At Enlighten, our team’s unwavering work ethic, top talent and celebration of innovative ideas have helped us thrive. We know that our employees are essential to our company’s success, so we seek to take care of you as much as you take care of us.

• 100% paid employee premium for healthcare, vision and dental plans.
• 10% 401 k benefit.
• Generous PTO + 10 paid holidays.
• Education/training allowances.

Anticipated Salary Range: $–$. The salary range for this role is intended as a good faith estimate based on the role’s location, expectations, and responsibilities. When extending an offer, Enlighten takes a variety of factors into consideration which include, but are not limited to, the role’s function, internal equity and a candidate’s education or training, work experience, certifications and key skills.

Occasionally positions/roles may include additional non-recurrent compensation and will be addressed by the recruiter during the interview process.

Enlighten is looking for an experienced Product Champion to directly support operations with special emphasis on the U.S. Air Force. The role will help provide cyber defence operators assistance with leveraging Big Data Platform (BDP) capabilities and provide technical support with running queries, analytic support, and customer data analysis. It will assist in training and adoption of various analytics and applications developed for cyber operations on the government-owned JCRS-D (JCWA Common Runtime Stack for Data) platform.

Work is performed five days a week on customer sites, with up to 25% travel to support customers CONUS and OCONUS as necessary.

#LI-KB2 #Mid-Senior Level

• Regular activities consist of hunting for threats, reporting on findings, and converting tools, techniques and processes into automated capabilities for the current cyber platform.
• Collect customer Cyber Operations requirements, generate use cases, provide Cyber SME support and system training to end users.
• Establish, foster and strengthen relationships between the company and targeted government customers.
• Function as the SME for Air Force operational JCRS-D capabilities and work to operationalize capabilities into the customers’ daily operations; provide excellent technical support to users of the Air Force JCRS-D and its applications.
• Lead the gathering of requirements from Air Force customers and convey them to developers by establishing development roadmaps; answer user questions and troubleshoot issues related to the platform.
• Perform quality assurance checks on data that is resident on the platform.
• Evaluate and analyze new or potential data feeds to determine relevance and usability of data for customer(s).
• Leverage advanced statistical modeling to uncover hidden patterns and translate them into intuitive, customer-facing visualizations.
• Synthesize diverse data streams into coherent data products that help customers visualize their progress and identify new opportunities.
• Understand our technology/capabilities and champion them accordingly.
• Provide company leadership updates on project status, key customer engagements and overall assessment of the government’s direction and adoption of capabilities.
• Work with the Enlighten’s Customer Experience Group (CEG) to develop and implement development plans, operational roadmaps, and action plans for identified communities of interest.
• Expand future opportunities by working with existing customers; help the Air Force project lead identify new opportunities; document and maintain opportunities in the company’s CEG pipeline tools.
• Develop customer relationships and maintain updated knowledge of customer plans, programs, and general market intelligence.
• Develop an external network of solution partners and providers.
• Own the customer experience success…