Endpoint Admin

Endpoint Admin

5 days a week onsite in San Antonio, TX

3 month contract to hire

No sponsorship

Must haves:

* Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience

* Minimum of 5 years of experience in endpoint administration or related IT support roles

* Strong expertise in endpoint management tools (e.g., Microsoft Endpoint Manager, SCCM, Intune, Air Watch)

* Hands-on experience with Windows, macOS, and mobile device management (MDM) solutions

* Proficient in endpoint security tools (e.g., antivirus, EDR solutions, disk encryption, VPN)

* Familiarity with Active Directory, Group Policy, and network management

* Problem-Solving

Skills:

Strong troubleshooting skills and ability to diagnose and resolve complex technical issues efficiently

* Communication:
Excellent written and verbal communication skills, with the ability to interact effectively with users and technical teams

* Certifications:

Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator, Certified Endpoint Security Professional) are a plus

Key Responsibilities:

* Endpoint Management:
Endpoint Administrator will oversee the deployment, configuration, maintenance, and lifecycle of all endpoint devices (desktops, laptops, tablets, mobile devices)

* Security:
Implement and manage endpoint security protocols including antivirus, encryption, patching, and vulnerability management to safeguard against security risks

* Monitoring & Troubleshooting:
Continuously monitor endpoint performance and security, resolving issues proactively, and responding to escalated user concerns and incidents

* Software Deployment & Updates:
Use endpoint management tools (e.g., Microsoft Endpoint Manager, SCCM, Intune) to deploy software updates, patches, and new applications efficiently

* Configuration Management:
As an Endpoint Administrator, you will develop and maintain standardized endpoint configurations, ensuring consistency across the organization's devices

* Policy Enforcement:
Enforce IT policies related to endpoint usage, security, and compliance, ensuring that all devices are in alignment with organizational standards and regulatory requirements

* Asset Management:
Track, manage, and inventory endpoint devices, ensuring proper documentation and reporting for asset lifecycle management

* Collaboration:

Work closely with network, security, and support teams to ensure optimal endpoint performance and resolve technical issues swiftly

* Training & Documentation:
Create and maintain user documentation and knowledge base articles;
Provide training to end-users on proper device usage, security, and troubleshooting

* Incident Response:
Participate in incident response and recovery activities related to endpoint security breaches or other critical issues