Scrum Master

Scrum Master Position Summary

Scrum Master is a key personnel role responsible for leading all Scaled Agile Framework (SAFe) activities across the AWAKEN Enterprise.

Location:

San Antonio area; located within 25 miles of JBSA‑Randolph, TX. Clearance:
Ability to obtain and maintain a Secret clearance. Customer:
Air Education and Training Command (AETC), United States Air Force.

• Lead and facilitate all SAFe ceremonies, including PI Planning, Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives.
• Manage the enterprise backlog, ensuring priorities are aligned with mission requirements, technical dependencies, and Government direction.
• Enable cross‑team coordination across cloud, network, security, helpdesk, testing, and deployment teams to maintain clear communication, shared understanding, and synchronized schedules.
• Remove blockers, resolve dependencies, and escape critical risks to the Program Manager and Government stakeholders.

• Partner closely with Program Manager, Senior Solutions Architect, Senior Network Engineer, Senior Cloud Architect, ISSM, Configuration Manager, and Testing/Deployment Manager to support enterprise‑wide planning and execution.
• Coordinate Agile artifacts required for Configuration Control Boards (CCBs) and ensure backlog changes align with configuration governance and the enterprise baseline.
• Support preparation for Program Management Reviews (PMRs) by providing progress updates, sprint metrics, velocity trends, risks, and mitigation strategies.
• Ensure alignment of Agile deliverables with Government technical, engineering, and security expectations.

• Work with business analysts, engineers, and Government Technical Leads to ensure user stories, requirements, acceptance criteria, and estimates are well‑defined and mission‑aligned.
• Maintain backlog hygiene and prioritize features that support AETC training, network expansion, security improvements, and customer experience initiatives.
• Ensure new requirements are appropriately scoped, estimated, and communicated to all impacted teams.

• Promote Agile best practices and SAFe principles across all AWAKEN teams.
• Facilitate process improvement discussions and recommend changes that enhance delivery speed, quality, and predictability.
• Drive transparency in work progress using Jira/Confluence (or equivalent tools) to ensure visibility for Government and contractor leadership.
• Maintain alignment with performance metrics, security requirements, and enterprise modernization goals.

• Act as a trusted leader and facilitator, engaging directly with the COR, AWAKEN Government Technical Leads, and stakeholders across varying technical backgrounds.
• Support enterprise planning events and ensure communication pathways between contractor teams and Government representatives remain clear and consistent.
• Coordinate with the Testing/Deployment Manager and engineering leads to ensure pre‑deployment testing completes in alignment with sprint timelines and release plans.

• Bachelor’s degree in Information Systems, Engineering, Business, or related field (or equivalent experience).
• 10+ years of experience supporting Agile software/IT delivery programs, including 3+ years as a Scrum Master or Agile facilitator.
• Experience leading Agile teams using SAFe within complex, multi‑layered enterprise environments.
• SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), Certified Scrum Master (CSM), or similar certifications.
• Demonstrated success coordinating cross‑functional technical teams and managing competing priorities.
• Participate in PMRs and CCBs; maintain Team’s progress via agile based metrics (Sprint information, velocity, burndown metrics) to Government tools/portals.
• Proficiency with Agile tools (Jira, Confluence, Azure Dev Ops, or equivalent).
• Excellent communication, facilitation, and organizational skills.
• U.S. citizen with the ability to obtain a Secret clearance and USAF CAC.

• Experience supporting DoD or USAF programs, especially those involving enterprise IT, network modernization, or cybersecurity.
• Familiarity with RMF‑aligned programs and configuration control processes.
• Experience using Agile to coordinate network engineering, Wi‑Fi deployments, cloud engineering, and cybersecurity initiatives.
• DoDM 8140.03‑aligned cyber workforce qualification or willingness to obtain.
• Certifications such as ITIL, CMII, or similar CM‑focused credentials are a plus.