Government and Public Sector - Service Delivery Center - Microsoft Senior BA

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From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation.

We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need.

The opportunity

The Service Delivery Center is made up of high-performing, US-based resources who work closely with our experienced professionals to deliver project-based work and managed services to our federal clients. The Service Delivery Center is a core component of the Government & Public Sector practice (GPS). Our Digital Engineering practice is helping organizations solve complex problems through purpose-led transformation. To achieve this mission, a diverse and talented team from around the globe are creating innovative digital experiences that help our clients succeed and thrive.

You will join a talented group of professionals who are advising U.S. government agencies with digital strategy, customer experience, process improvement, technology effectiveness, digital architecture and program integration.

Your key responsibilities

As a Senior BA, you will be responsible for the following:

* Participate in discovery meetings with clients and prospects to understand and document their business requirements

* Propose and design solutions using the extensive Power Platform capabilities to solve identified business requirements

* Customize Microsoft Dynamics Power Platform applications

* Work with developers and configuration resources to define and create specifications for any custom code or data migration requirements

* Create reports and train end-users

* Execute decision making based on understanding of various policies

In addition to your client's responsibilities, you will also be expected to fulfil senior-level responsibilities within the firm. EY seniors support people-related initiatives, including recruiting events and interview nights. Seniors are also expected to support and participate in internal, firm activities, including training programs and courses to stay current on training requirements and continuously improve technical skills. Lastly, you will be expected to understand and follow all workplace policies and procedures, including all applicable Independence policies.

Skills and attributes for success

* Experience gathering requirements

* Experience with Microsoft Dynamics and Power Platform applications

* Experience working with clients to solve problems

* Experience and understanding of agile delivery and development methodologies

* Proven track record of complex problem-solving and relationship management

To qualify for the role, you must have

* Bachelor's degree

* Candidate must be able to obtain/maintain a DoD Secret clearance

* 5+ years of relevant experience

Due to the nature of our work in the Government and Public Sector, work may be required to be completed at client, EY and/or contractor sites. Our goal is to assign professionals to projects within a commutable distance of their work location office. In certain circumstances, travel may be required beyond your work location based on client and project needs. Candidates should be willing to travel 20 - 30% or more

Ideally, you'll also have

* Expertise in developing written and visual communication products

* Excellent written and oral communication skills

* Ability to collaborate with clients and identify engagement follow-on opportunities

What we offer…