IT Desktop Support Technician

Akkodis is seeking an IT Desktop Support Technician (Tier
1) for a Contract job with a client in San Antonio, TX. The ideal candidate must have hands-on experience in desktop/laptop support, hardware installation, and basic troubleshooting, along with familiarity with Windows environments and Active Directory.

Rate Range: $18/hour to $21/hour;
The rate may be negotiable based on experience, education, geographic location, and other factors.

IT Desktop Support Technician job responsibilities include:

• Provide Tier 1 support for desktop and laptop systems, including troubleshooting hardware and software issues.
• Perform installation, configuration, and maintenance of PCs, peripherals, and Microsoft Office applications.
• Unpack, set up, and relocate hardware equipment, including desktops, laptops, printers, and monitors.
• Support end users through training, issue resolution, and ticket documentation in the service management system.
• Assist with network connectivity issues and provide basic support for Active Directory environments.

Desired Qualifications:

• Associate Degree in Computer Maintenance, Help Desk Support, Network Administration, or related field
  OR equivalent work experience in an IT technical support environment.
• Experience supporting Windows OS, Microsoft Office (Word, Excel, PowerPoint, Visio, Project).
• Basic understanding of networking concepts and Active Directory.
• Experience installing and supporting printers, monitors, projectors, and peripherals.
• Strong problem-solving, analytical, and troubleshooting skills.
• Excellent customer service, communication, and interpersonal skills.
• Ability to work independently and adapt to changing technologies and processes.
• Ability to work rotating schedules as needed.
• Preferred:
  • IT certifications (CompTIA A+, Network+, etc.)
  • Experience supporting utility construction or maintenance environments

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Uddhav.

Kumar@

Pay Details: $18.00 to $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.