Business Systems Analyst

Overview

The successful candidate will demonstrate communication skills and technical acumen to enable on-time delivery of low-code digital solutions in a complex enterprise environment. This individual must be able to develop an understanding of business problems and translate them into high-quality Agile user stories, while ensuring solutions deliver measurable business value.

• Communicates regularly with clients to gain a clear and empathetic understanding of business problems, opportunities, and desired outcomes.
• Analyzes information gathered from clients and documents it as actionable Agile user stories with clear acceptance criteria and defined business value.
• Communicates the intent behind each user story to the development and offshore teams, providing clarity and addressing questions.
• Evaluates solution options and recommends approaches, balancing speed, complexity, and scalability within a low-code environment.
• Facilitates user acceptance testing (UAT) and ensures delivered solutions meet business needs and acceptance criteria.
• Identifies process improvement opportunities and applies root cause analysis to business problems.
• Participates in backlog refinement, sprint planning, and ongoing prioritization activities.
• Drives stakeholder alignment by facilitating tradeoff discussions and ensuring clear understanding across teams.
• Takes ownership of assigned efforts and ensures timely, high-quality delivery.

• Strong communication skills to actively listen, understand business problems, and clearly convey solutions and tradeoffs.
• Experience capturing both functional and non-functional requirements (e.g., performance, scalability, data considerations).
• Experience facilitating or supporting testing and validation activities (UAT).
• Experience as a business analyst within the Microsoft Power Platform ecosystem (Power Apps, Power Automate, Dataverse, SharePoint).
• Data modeling experience, including defining entity relationships that align with business needs and scalability.
• Understanding of Agile fundamentals and experience working within Agile teams.
• Understanding of IT service management practices (incident, change, problem, and SDLC lifecycle).
• Ability to operate in ambiguous problem spaces and drive clarity independently.
• Ability to travel 10–25% of the time.

• Experience working in a SAFe Agile environment.
• Experience in oil refining or industrial environments.
• Experience with ITSM tools for change management and service record maintenance.
• Understanding of Power Platform governance, environments, and ALM practices.

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, disability, or any other characteristic protected by law. We will consider qualified applicants with criminal histories in a manner consistent with applicable law.