Sr. AI Program Analyst - San Antonio, Texas

** Job Overview*
* Pen Fed is hiring a (Hybrid) Senior AI Program Analyst at our Tysons, Virginia or San Antonio, Texas location. The Senior AI Program Analyst supports the scaling of the enterprise Responsible AI program by reviewing governance frameworks, policies, procedures, and the AI portfolio and completing analysis to support repeatable, inspectable, and defensible operational execution.

This role focuses on policy support, testing and monitoring assurance, AI intake and inventory operations, and governance enablement. The Analyst does not design or build AI models, nor do they independently approve risk outcomes. Instead, they support analysis of the AI portfolio as it pertains to Responsible AI policies and standards.

** Responsibilities*
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

+  Responsible AI Analysis & Program Enablement

+  Support analysis of AI outcomes by helping determine evaluation scope, datasets, and assessment approaches based on a given AI use case.

+  Prepare summaries, data, and other materials related to the Responsible AI program for executive briefings, audits, and risk reviews.

+  Review AI testing and monitoring data for outcomes against established Responsible AI policies and standards.

+  Complete thorough analysis of use cases to identify gaps, inconsistencies, or missing evidence and escalate findings to Responsible AI leadership.

+  Policy & Procedure Support

+  Draft and maintain Responsible AI policies, procedures, and related documentation.

+  Coordinate reviews and feedback across Legal, Compliance, IT, Risk, and other stakeholders.

+  Prepare summaries of procedural changes and clarifications for stakeholder communication.

+  Regulatory & Standards Research

+  Monitor AI governance standards and regulatory developments as they relate to financial services and Responsible AI.

+  Provide targeted research to support policy updates and leadership briefings.

** Qualifications*
* Equivalent combination of education and experience is considered.

+  Bachelor's degree or equivalent experience in governance, risk management, public policy, information systems, data, or related fields.

+  Minimum 5 years of experience in AI, governance, risk, compliance, audit, or policy.

+  Proficiency in data analysis and statistical methods required.

+  Strong understanding of AI/ML principles, bias detection, model monitoring, and explainability.

+  Familiarity with regulatory compliance and ethical AI best practices preferred.

+  Exceptional written communication skills and strong oral communication skills.

+  Strong leadership and stakeholder engagement skills.

+  Strong analytical, interpersonal, and decision-making skills.

+  Experience in financial services or other regulated industries preferred.

+  

Experience with AI observability platforms and governance tools preferred.

+  Experience in using A.I. tools preferred.

** Supervisory Responsibility*
* This position will not supervise employees.

** Licenses and Certifications*
* There are no additional certifications required.

** Work Environment*
* While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

* Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.
* ** Travel*
* No travel required.

LI-Hybrid

** Benefits*
* At Pen Fed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage.

We also support growth via education assistance, community involvement, and volunteer opportunities.

** Our Purpose*
* Helping members achieve their dreams since 1935.

Pentagon Federal Credit Union (Pen Fed) is one of…