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In-House Service Specialist
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-06-14
Listing for:
MillenniumSoft Inc
Full Time
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
Technical Support, Electronics Technician
Job Description & How to Apply Below
- Respond to customer telephone inquiries by providing diagnostic and other assistance on the basic, legacy, high call volume queue platforms supported and serviced by Client.
- Provide follow-up service by calling customers who have recently had service interactions.
- Maintain accurate records and documentation on service tickets. Follow up on shipped parts that require a parts return (RMA).
- Complete service documentation as required. Interface and work closely with advanced support specialists as required.
- Associate's Degree in Electronics/Computers/Biomedical Engineering or equivalent two year technical or military training in electronics is required.
- Three to five years’ service experience in the troubleshooting and repair of electronic systems, preferred.
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