Claims Order Specialist; AR​/AP, SAP &CSR Exp

Position: Claims Order Specialist (Must have AR/AP, SAP & CSR Exp)

Location: San Antonio, TX

Duration: 12 Months contract

Total Hours/week: 40.00

Shift: 1st shift

Mon-Fri 8 hours per day (7am-6pm flex hours), but must choose a set schedule once hired. While in training, the hours will be 8 AM-5 PM Monday-Friday

• We are seeking a candidate to fill a position in Claims, Order Fulfillment. This position reports in to North America Supply Chain under the direction of the Claims Supervisor within the Order Fulfillment organization.
• This position is responsible for providing post order support to resolve disputes submitted by our customer base.
• This position works closely with the Claims Supervisor to ensure the department’s stated goals and quality standards are achieved through continuous improvement and efficiency gains opportunities.
• This position works closely with BD’s National Contracts, Pricing, Sales Support, GDC and Transportation departments.
• This position is responsible for a multitude of tasks including, but not limited to the following: investigating and processing credits and debits associated with over, short and damages, pricing discrepancies, customer requested returns.
• The duties of this position will adjust to the needs of the business as it grows and provide appropriate back-up support.

• HS Diploma or GED required
• Looking for consistent job history
• Customer service experience
• Claims, AR/AP and SAP experience a plus