Field Services Engineer, USAF; Onsite in San Antonio, TX

Field Services Engineer – United States Air Force System Deployment

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We are seeking a hands‑on, customer‑facing Field Services Engineer to support the deployment and growth of a large U.S. Air Force system. This on‑site role is located in San Antonio, TX. The ideal candidate is a keyboard engineer who thrives in operational environments where real‑world missions depend on their work. They enjoy direct customer interaction, translate complex system behavior into actionable deployment steps, and troubleshoot issues under operational conditions.

Key responsibilities include:

• Deploy and configure USAF cyber kits across multiple hardware platforms
• Troubleshoot live issues under operational conditions
• Support threat hunting teams, cyber protection teams, and mission operators directly
• Train analysts, operators, and engineers on best‑use practices for Polarity and related tools
• Serve as the “train‑the‑trainer” lead, building repeatable onboarding and instructional content
• Work with platforms such as Docker, Kubernetes, Linux, secure enclaves, and classified infrastructures
• Contribute insights that shape future features, SOP documentation, and operational workflows
• Support expansion into multiple theaters and operational units as the deployment footprint scales to 550+ kits

Requirements and qualifications:

• Hands‑on Linux administration experience
• Strong troubleshooting and research ability in complex environments, knowledge of computer networking, routing, and connectivity workflows
• Experience with Docker and/or Kubernetes deployment
• Experience working with mission‑aligned operators or cyber organizations; ability to teach, onboard, and guide users of varying technical experience
• Experience with cyber hunt teams, incident response teams, or network defense operations; familiarity with secure enclave operations (NIPR/JWICS/SIPR or equivalent); exposure to automation or scripting for configuration scaling
• Experience authoring SOPs or structured training documentation
• Ability and willingness to travel (~30%)

The annual base salary range for this position is $96,400 – $141,500. You will also be eligible for a discretionary bonus and Company equity. Actual salary will be based on geographical location, applicant skills, and prior relevant experience.

Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regard to race, sex, color, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.

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