CIS Administrator

Your future begins here! BGE, Inc. is a nationwide civil engineering consulting firm offering diverse career opportunities in a wide range of disciplines for public and private infrastructure projects. Our employees enjoy a comprehensive benefits package that includes outstanding health care, generous 401(k) match, professional career resources, and highly competitive work-life balance programs, including personal-time allowances, dependent care, and flexible Fridays.

In addition, BGE provides unlimited sick leave, floating holidays, and robust career growth guidance, including organization-wide leadership and mentorship programs to help you build connections and shape your career. BGE goes beyond competitive benefits to attract and retain the best in an environment that inspires excellence.

The CIS Administrator is responsible for the day‑to‑day administration, configuration, and support of BGE’s Microsoft cloud and endpoint environments. This role serves as an escalation point from analysts, owns assigned platforms, and ensures secure, reliable, and well‑documented operations across Microsoft Intune, Microsoft 365, and Microsoft Azure. The CIS Administrator is expected to work independently on most tasks, partner closely with security and infrastructure peers, and contribute to continuous improvement of BGE’s IT environment.

• Administer Microsoft Intune for Windows endpoint device management and compliance
• Administer JAMF Pro for MAC endpoint device management and compliance
• Configure and maintain device configuration profiles, application deployments, and security baselines
• Monitor device health and compliance, proactively remediating issues
• Partner with security resources on endpoint security posture and incident remediation

• Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint Online, and Entra  (Azure AD)
• Manage user identities, access, group memberships, and conditional access policies
• Serve as an escalation point for complex identity, authentication, and access‑related issues
• Perform administrative support across Azure subscriptions, resources, and services
• Monitor Azure resource availability and support remediation of availability, performance, and configuration issues
• Support integration between Azure services, identity systems, and applications
• Act as an escalation point for Tier 1 and Tier 2 Service Desk tickets related to CIS‑managed systems
• Independently resolve the majority of common CIS‑related incidents without supervision
• Participate in security incident response activities in coordination with security analysts

• Create and maintain technical documentation for systems, configurations, and procedures
• Identify undocumented requirements or gaps encountered during implementation or remediation work
• Contribute to operational improvements through automation, standardization, and process refinement
• Mentor and guide junior team members on technical troubleshooting and platform usage
• Communicate effectively with internal customers regarding timelines, risks, and system behavior
• Support small or incremental initiatives aligned with BGE’s broader IT strategy

• 2–5 years of hands‑on experience in cloud, infrastructure, or security‑focused IT roles
• Demonstrated experience administering:
• Working knowledge of identity systems and endpoint management concepts
• Ability to independently manage assigned systems and resolve common operational issues
• Strong documentation and communication skills

• Bachelor’s degree or equivalent professional experience
• Microsoft-focused certifications (e.g., Microsoft Certified credentials)
• Experience working within a security‑conscious or regulated environment
• Familiarity with IT service management and ticket‑based support environments

• Technical Expertise & Usage: Strong administrative knowledge of Microsoft cloud and endpoint platforms
• Adaptability: Continuous learning and ownership of assigned systems
• Customer…