Network Administrator

Overview

Texas Gov Link, Inc. is an Austin-based firm which has been a leading provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Network Administrator to be a key resource on a technical services team.

Texas Gov Link offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (TGL shares a percentage of the cost), life insurance, a matching 401(k) plan and a cafeteria plan.

Texas Gov Link is an equal opportunities employer.

• Provide day-to-day administration, monitoring, troubleshooting, documentation, and improvement of client's business network services across Austin and San Antonio. Support LAN, WAN, wireless, firewall, internet edge, DNS, DHCP, remote access, network monitoring, network diagrams, capacity planning, and service restoration activities.
• Support secure network operations for a high-assurance business IT environment, including segmentation, access control coordination, vendor handoff, configuration review, change implementation, service ticket resolution, and operational documentation. Work with client's staff, service providers, and site support personnel to keep network services available, secure, and ready for agency operations.
• Assist with network procurement support, asset inventory, cutover planning, migration support, vulnerability remediation, after-hours maintenance windows, and incident-related fact gathering when requested by client.

• 8 Required Experience administering, operating, and troubleshooting enterprise LAN, WAN, wireless, VPN, and internet connectivity services.
• 5 Required Experience with routing, switching, DNS, DHCP, firewalls, wireless networks, network diagrams, and network performance monitoring.
• 5 Required Experience implementing and maintaining secure network segmentation, least-privilege access paths, and controlled network changes.
• 3 Required Experience coordinating with carriers, managed service providers, hardware vendors, and internal support teams to resolve network service issues.
• 3 Required Experience using ticketing, change management, monitoring, documentation, and inventory practices in an operational IT environment.
• 2 Required Experience supporting endpoint, collaboration, identity, or cloud/SaaS dependencies that affect business network performance and user productivity.
• 3 Preferred Experience with Palo Alto, Juniper, Cisco, Aruba, Meraki, or equivalent enterprise firewall, switching, and wireless platforms.
• 2 Preferred Experience with Microsoft 365, Entra , Intune, Teams Rooms, VPN replacement, zero trust, or identity-governed remote access concepts.
• 2 Preferred Experience supporting the Texas public sector, higher education, critical infrastructure, CJIS, TAC 202, NIST, or similar regulated environments.
• 1 Preferred Network+, CCNA, PCNSA, JNCIA, CISSP, or comparable certification or equivalent demonstrated experience.