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Global IT Service Desk Agent — 1st/2nd Line Support
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-06-21
Listing for:
Guidehouse
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Guidehouse is seeking an IT professional in San Antonio, Texas to provide technical support to employees globally. This role involves troubleshooting hardware and software issues through various channels while maintaining high service standards.
Qualified candidates will have a Bachelor's Degree and at least 2 years of relevant experience or 6 years without a degree. Familiarity with support tools and strong communication skills are essential.
Offering a comprehensive benefits package including medical and tuition reimbursement, this hybrid position requires adaptability to changing environments.
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