IT Field​/Route Technician - San Antonio, TX

Job Description

Our client is seeking a qualified Field Technician to support the deployment, installation, remediation, refresh, and decommissioning of technology equipment across retail locations in the greater Las Vegas market. The Technician will complete hardware, networking, POS, camera, and infrastructure tasks while ensuring all project procedures, documentation, and compliance requirements are followed.

• Perform onsite installation, remediation, refresh, and removal of technology hardware and infrastructure components.
• Support projects involving:
  • POS systems
  • Hand scanners
  • Camera upgrades
  • UPS NIC card refreshes
  • Network remediation
  • Control room cleanup
  • Data port security
  • WiFi antenna remediation
  • Install and replace devices including Zebra scanners, cameras, UPS NIC cards, switches, servers, and related cabling.
  • Validate device functionality, connectivity, and operational status after installation.
  • Coordinate with Deployment Support for project validation and issue resolution.
  • Capture and submit required project deliverable photos and documentation.
  • Package and prepare removed equipment for return shipment or disposal.
  • Maintain clean and organized work areas throughout installations.
  • Follow all client safety, security, and code of conduct requirements.
  • Check in and out daily using project tracking systems and communicate project status updates.

High School or GED

• Hardware installation and replacement
• Basic networking and cabling
• POS device support
• Peripheral device installation
• Equipment decommissioning
• Cable management and labeling
• Connectivity testing and validation
• Inventory verification and equipment staging
• Troubleshooting installation and deployment issues

• Experience with IT field services, desktop support, or deployment projects.
• Basic understanding of networking, POS systems, cabling, and hardware installations.
• Ability to follow detailed installation instructions and project documentation.
• Strong communication and customer service skills.
• Ability to work in active retail environments with minimal disruption.
• Experience using ticketing systems, deployment tools, or project tracking systems preferred.
• Ability to lift and move equipment up to 50 lbs. with team assistance when required.
• Retail deployment experience preferred.
• POS installation experience preferred.
• Low‑voltage or structured cabling experience preferred.
• Experience with Zebra, Honeywell, Cisco, or UPS hardware preferred.
• Experience supporting large‑scale rollout projects preferred.

The Company offers a comprehensive benefit package including medical, dental, vision, life, AD&D, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), and FSA/HSA pre‑tax benefits.

• Location:
  
  San Antonio, Texas
• Job Code: IT Information Technology
• Job Category:
  Information Technology
• Salary Range:
  Not Disclosed
• Employment Type:
  
  W2 only, no Corp to Corp.
• Work Authorization:
  Must be authorized to work in the United States without employer sponsorship.
• Auto req  

We are an Equal Opportunity Employer and consider all qualified applicants, including those with criminal histories, arrest, and conviction records, in compliance with applicable laws.