Site Reliability Engineer

Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.

Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care.

Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators.

Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it.

Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities.

Reporting to the Director, Infrastructure Operations, the SRE I (Site Reliability Engineer I) with a strong Dev Ops focus is a key member of a team responsible for supporting the tooling, pipelines, frameworks, and other technologies that underpin the many platforms deployed within the company’s infrastructure. This role blends software engineering principles with deep Dev Ops expertise to automate and streamline the entire software delivery lifecycle.

Additionally, the SRE I role will be an expert in Infrastructure as Code (IaC), AWS Cloud infrastructure design and best practices, and CI/CD platforms and processes, driving the automation and optimization of our operations.

As SRE I, they will partner closely with Engineering and Information Security peers on developing infrastructure solutions that follow established best practices and design patterns. They will also contribute to the continued development of RFCs, standards, and frameworks for IaC, automation, and supporting tools. Responsibilities also include the development of internal tooling, modules, and libraries used by technology teams to both implement new projects and maintain and enhance existing platforms with a focus on automation, resiliency, availability, scalability, and performance that meet business needs within appropriate cost constraints, primarily leveraging open-source technologies and frameworks.

This position will champion a Dev Ops culture and practices, providing expert full-stack support to software engineering teams (Java, Python, Node, Go, etc.) by integrating Dev Ops methodologies into their development and deployment workflows. Strong documentation skills and the ability to mentor other team members in Dev Ops, IaC, CI/CD, and operational best practices are essential.

• Lead the design, development, and maintenance of secure, scalable, resilient, and cost-effective cloud infrastructure solutions on AWS through a Dev Ops approach, leveraging the existing IaC framework based on Python, Terraform, and Terragrunt managing AWS resources; championing IaC best practices while ensuring adherence to best practices for security, reliability, performance, cost optimization, and operational excellence.
• Design, implement, manage, and optimize robust CI/CD pipelines using tools like Git Hub Actions and AWS Code Pipeline for both infrastructure and applications; maintain deep expertise in Git Hub.
• Design, develop, and implement new tooling, applications, and platforms to improve and upgrade the capabilities of the IaC and automation platforms, and support infrastructure.
• Provide expert Dev…