GeoBase Training Support Junior Analyst

Geo Base Training Support Junior Analyst

San Antonio, TX

We seek to move the world forward through innovative thinking.

Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work®, Woolpert embraces progress and innovation to create limitless opportunities for career growth.

Woolpert is hiring a Geo Base Program Training Support Junior Analyst to work at Lackland Air Force Base (AFB) in San Antonio, Texas. This is an on-site role with a schedule of four days working at the Air Force Civil Engineer Center (AFCEC) on Lackland AFB and one day working remotely.

The analyst will support the Geo Base Program Training Coordinator and be a part of a dynamic fast-paced team supporting the United States Department of the Air Force (DAF) Geo Base Program, which manages Air Force Civil Engineering GIS data and capabilities in an enterprise environment. The Training Support Analyst will assist with the planning, development, delivery, and maintenance of all Geo Base training and education services.

Training spans a range of formats to include instructor-led, virtual, and hybrid. The Support Analyst will have an integral role in the development of self-paced DAF Geo Base Program analyst and end user instruction modules. Developed training will support both initial qualification as well as sustainment training for Geo Base personnel and associated stakeholders.

We are unable to provide visa sponsorship for this position. Applicants must already possess work authorization in the country the job is located.

As a Geo Base Program Training Support Junior Analyst at Woolpert, you will:

• Develop training materials using Artificial Intelligence/Machine Learning (AI/ML) to convert user and standard operating procedure (SOP) guides, software release notes, meeting recordings, and other documentation into instructor slides, scripts for education and training videos, and other digital educational and training products
• Offload work from our developer teams by utilizing AI to optimize existing education and training products and to develop new DAF Geo Base training content
• Assist with the maintenance of the structured curriculum and training materials in the DAF Geo Base Program Training Plan
• Training materials will include:
• Instructor guides and lesson plans
• Student guides and reference materials
• Presentations
• Practical exercises and scenario-based exercises using relevant installation datasets
• Knowledge checks and performance assessments
• Job aids and standard operating procedure (SOP) references
• Assist the Training Coordinator to utilize AI in developing curricula that:
• Provides hands-on instruction using realistic scenarios and data where feasible
• Utilizes qualified instructors with demonstrated DAF Geo Base Program and geospatial expertise
• Incorporates Government-provided feedback and lessons learned
• Support the training team with client-approved delivery methods (e.g., in-person, virtual instructor-led, on-demand)
• Training may be conducted at CONUS or OCONUS locations or via secure Government virtual environments
• Class size, duration, and delivery frequency shall be defined in the approved Training Plan
• Training Support Analyst will also:
• Ensure training schedules are coordinated with Government points of contact
• Review and update training materials as DAF Geo Base Program policies, tools, or workflows change
• Maintain version control of all training plans and products
• Create or update the DAF Geo Base Program Knowledge Base, documenting current training workflows, Standard Operating Procedures (SOP), and end user self-help

• U.S. citizenship
• Active Tier 1 Investigation (NACI - National Agency Check and Inquiries), security clearance, or the ability to pass a Tier 1 Investigation
• Willingness to undergo a pre-employment background check and drug screening
• One (1) year of relevant training development and/or implementation experience
• Two (2) years of geospatial experience:
• Substantial knowledge of Esri ArcGIS software and capabilities:
• Two (2) years of experience using ArcGIS Desktop (Arc Map) or ArcGIS Pro
• Two (2) years of experience using Portal for ArcGIS or ArcGIS Online (AGOL)
• One (1) year of artificial intelligence/machine learning experience, including generative models or agent functions with any of the leading platforms (ChapGPT, Copilot, Gemini, etc.)
• Specific experience using AI to create and optimize development of education and training products
• One (1) year of experience in a role requiring:
• Excellent problem-solving and consulting skills with emphasis on client and team member engagement
• Proven experience providing excellent customer service
• Strong technical proficiency using Microsoft Office products
• Excellent written and verbal…