IT Manager – Data Operations and Platforms

Position Summary

Analytics & Innovation is on a mission to create trusted and reusable data products that connect our value chains and support our strategic commitments to the Data Development and Analytics Platform. Our vision of data product strategy moves us to a full value chain mindset across data products where these trusted data assets support the integrated value chains. This is an exciting and challenging time, and we need an experienced and strategic IT Manager to lead our Data and Analytics Platforms Engineering team.

Our Data Development and Analytics Platforms team plays a key role in developing, managing and delivering high-quality, reusable data products that support enterprise analytics and decision‑making. As a Data Platforms Manager you will lead the delivery, governance, and evolution of enterprise data and analytics platforms supporting business‑critical functions. This role ensures platforms are scalable, secure, and aligned with evolving business needs.

The ideal candidate brings deep experience managing modern cloud‑based data platforms and a strong understanding of the unique data management challenges and opportunities.

Accountable for business results primarily achieved through the work of others. Manages staff, sets direction, and deploys resources. Has responsibility for employee development, performance reviews, pay reviews, and staffing decisions.

• Lead the strategy, development, and lifecycle management of data products and solutions on enterprise data and analytics platforms (e.g., Azure Synapse, MS Purview, Power BI, Databricks, Cognite).
• Translate business priorities to scale and enhance platform capabilities that enable advanced analytics, reporting, and AI/ML solutions. Work with enterprise architects to design and evolve new data integration patterns with source systems (ERP, CRM), middleware, and downstream consumers to manage workloads effectively.
• Lead the design, development, and implementation of RPA and agentic AI solutions to automate business processes, ensuring optimal performance and minimal downtime of bots and agents. Collaborate with stakeholders to identify automation opportunities, streamline workflows, and ensure compliance with security and regulatory standards.
• Manage the cloud‑based Data Operations and Contextualization platform to support use‑case development for business units. Utilize knowledge‑graph databases to unify, contextualize, and activate industrial data, ensuring seamless integration and real‑time access to valuable insights.
• Oversee the deployment and monitoring of AI/ML models and platforms, performance through proven Dev Ops and MLOps frameworks.
• Lead cross‑functional projects to integrate AI/ML and RPA solutions into business operations, developing project plans and communicating status, risks, and outcomes to stakeholders.
• Establish monitoring, cost optimization, reliability, and incident‑management processes for data and analytics pipelines and workloads. Ensure compliance with cybersecurity, data privacy, and regulatory requirements (e.g., FERC, SOX).
• Manage external partners, contractors, and platform administrators, coach internal teams on data platform best practices.
• Lead day‑to‑day operations of an IT team, providing guidance, mentorship, and support to ensure assignments are completed and conflicts are resolved.
• Understand the overall organizational vision and collaborate with management to set team goals and translate them into actionable plans.
• Maintain a culture of innovation, collaboration, and continuous improvement, guiding the team through change and transformation.
• Collaborate with stakeholders to identify technology needs, work with internal IT groups to provide effective solutions, and develop continuous improvement techniques.
• Ensure technology systems are available, reliable, and secure, implementing appropriate measures to protect sensitive information and prevent disruptions.
• Plan, resource, and provide technical leadership for IT projects, ensuring delivery on time, within budget, and at high quality.
• Assist in development and management of department budget, tracking expenses, and ensuring…