Solution Strategist, Senior

Solution Strategist

At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster.

This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, Pepsi Co, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.

At o9, we invest in people. We seek talented, driven individuals to power our transformative approach. You'll thrive in a dynamic, supportive environment, growing while making a real impact.

What you'll do for us:

• Serve as a subject matter expert and escalation resource for business/data requirements.
• Ensure business processes developed from business/data requirement documentation adhere to industry best practices and align with client objectives and business models.
• Oversee collection and analysis of necessary data from sources like ERP systems, PLM systems, databases, Excel sheets, emails, and others. Ensure accuracy and completeness of data collected.
• Support Project Management and Client Management teams with capability listings, and effort estimates for PMs and CMs to define project scope, timelines, and execute sign-offs with customers.
• Serve as a lead and manage the technical design documentation process.
• Oversee and review the work of Solution Architects and Consultants to develop the clear functional and technical design, document data requirements, and build complex datasets.
• Oversee tool configuration in the o9 platform, as per the design, to solve deep operations/supply chain problems and institute rigorous performance monitoring systems.
• Work with internal research and development teams to resolve solution gaps and deploy fixes in the customer environment.
• Work with client, cross-functional teams, and IT and business stakeholders, to ensure successful planning and execution of the project.
• Plan, develop and deliver Super User and End User training, for a global user base.
• Track deliverables and ensure sign off from all agreed upon stakeholders.
• Manage and mentor Solution Architects, Junior Analysts, Technical Architects, and Business Analysts to familiarize them with technical and business aspects of a project.
• Assess project performance and document lessons learned to increase institutional knowledge.
• Ensure solutions team adheres to o9 methodologies and quality standards.

What you'll have:

• Experience:
  
  6+ Years implementing supply chain planning solutions or working in the supply chain/logistics organization. Experience presenting on complex topics in a clear, concise, and easily understood manner.
• Experience in planning systems, and exposure to ERP tools
• Firsthand experience leading a team through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution design & development, UAT/SIT, go-live/cutover and value realization.
• Experience using agile methodology to deliver large scale enterprise implementations
• Education:
  
  Master's Degree with 6+ years of experience or Bachelor Degree with 8 years' experience required. Degrees in the following fields:
  Operations Research, Industrial Engineering, Engineering Management, Business Analytics, Computer Science, Mechanical Engineering, Business Administration with concentrated coursework and supply chain or related fields with a concentration in operations or analytics

Skills:

• Deep knowledge of best practices in supply chain planning & optimization is required
• Deep understanding of supply chain planning concepts, processes, organization and KPIs is required
• Proven ability to collaborate with and drive cross-functional, interdepartmental teams and technical resources to meet goals is required
• Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, CPLEX or similar is preferred
• Knowledge of spreadsheets and software (Microsoft Excel, Google Sheets), document processing (Microsoft Word, Google Docs), presentation…