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Wireless Analyst at San Antanio, TX
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-07-22
Listing for:
VOLTO Consulting
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
Wireless / 5G
Job Description & How to Apply Below
Wireless Analyst
$27/hr on W2
Location: San Antonio, TX - onsite
Contract Type: Contract
Responsibilities- Fulfill requests for wireless feature changes, program changes, service interruptions, cellular services, 3P access requirements, transfers of billing responsibility, porting lines to other carriers, and related tasks.
- Identify and resolve technical issues in mobile applications on both iOS and Android platforms.
- Troubleshoot network connectivity and device functionality to ensure optimal customer satisfaction.
- Provide end‑user support for issues related to mobile devices (iPhones, iPads, and mobile data cards).
- Manage mobile device order processes, security compliance, vendor coordination, telecom plan management, and asset recycling coordination.
- 4–6 years of experience in wireless support or a related field.
- Basic understanding of Mobile Device Management and Microsoft Intune.
- Experience with telecom and network management, particularly in Cisco Wireless environments.
- Knowledge of third‑party access requirements and related technical procedures.
- Strong troubleshooting and problem‑solving abilities with mobile devices and network connectivity.
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