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AI-Powered Support Engineer | SaaS Troubleshooter
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-07-28
Listing for:
Cleo (US)
Full Time
position Listed on 2026-07-28
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Cleo Communications US, LLC is seeking a Support Engineer I to be the first point of contact for customers, troubleshoot software issues, and guide users through installation, configuration, and best practices.
You will work across phone, email, chat and remote sessions, leverage AI-powered tools to accelerate resolution, document steps, and contribute to knowledge bases while delivering empathetic, professional service.
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