Technical Business Analyst

Must have skill: SQL, Tableau, Adobe Analytics, Adobe Workspace, Google Analytics, GA4, Tagging, Business Analysis, Requirements Gathering, User Stories, Functional Requirements, Agile, Instrumentation, Analytics Operations,

Job Description: We are seeking a highly organized and proactive Senior Business Analytics Operations Partner to join our newly formed analytics team. This pivotal role will serve as the primary liaison between our analytics team and key internal partners, including IT and the Experience teams we support. The Senior Business Analytics Operations Partner will manage the intake of analytics requests, facilitate prioritization, gather detailed analytical requirements, and ensure efficient delivery of data-driven solutions.

A key responsibility will be to develop and maintain an annual analytics roadmap, depicting team deliverables, and to champion data quality and instrumentation requirements. The ideal candidate will possess strong business analysis skills, excellent communication, a deep understanding of how data quality and instrumentation impact analytics, and experience in digital analytics or a related field.

Required Skills & Qualifications:
Analytics Operations & Workflow Management:
o Proven experience managing analytics request intake, facilitating prioritization, and coordinating workflows, preferably within an analytics or data-focused team.
o Expertise in agile methodologies (e.g., Scrum, Kanban) or similar structured approaches to manage iterative work, team capacity, and ensure efficient delivery of analytics projects.
o Ability to manage multiple competing priorities and deadlines effectively, ensuring alignment with team and IT delivery timelines.
Technical Requirements Gathering & Definition:
o Demonstrated ability to elicit, document, and refine detailed analytical and technical requirements from IT and Experience partners. This includes understanding business objectives, translating them into analytical needs, and defining technical specifications for data capture, instrumentation, and reporting.
o Experience facilitating requirements gathering sessions, workshops, and interviews with technical and product teams.
Internal Partner Liaison & Communication:
o Exceptional verbal and written communication skills, with a talent for building strong working relationships across technical teams (IT, Engineering) and Experience/Product teams.
o Skilled in managing expectations, providing clear updates on analytics projects and roadmap progress, and collaborating effectively to resolve roadblocks.

Data Quality & Instrumentation Expertise:
o Demonstrated experience in auditing digital analytics tags (e.g., Adobe Analytics, Google Analytics) and identifying instrumentation gaps.
o Ability to define and document precise tagging requirements and data quality standards for new initiatives or improvements.
o Understanding of how accurate data capture and instrumentation directly impact analytics outcomes and business insights.

Key Tasks for Senior Business Analytics Operations Partner:
Develop and Maintain the Analytics Roadmap
Manage Analytics Request Intake & Prioritization
Gather Technical & Analytical Requirements from Internal Partners
Champion Data Quality & Instrumentation Standards
Facilitate Internal Partner Collaboration & Communication
Streamline Analytics Delivery Workflow

Preferred Skills & Qualifications:
Analytics Roadmap Development
Adobe Analytics Workspace Proficiency
Agile/Scrum Leadership
Basic Understanding of Digital Analytics
Leveraging AI/ML for Efficiency