Pharma Reporting Data Manager

Pharma Reporting Data Manager

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Pharma Reporting Data Manager is responsible for leading the successful delivery and ongoing support of pharmaceutical manufacturer contractual reporting requirements, while also serving as solutions manager and business product owner for the Real-Time Status Portal. This role sits at the intersection of client delivery, business solution design, data operations, and product leadership.

This person will own the translation of contractual reporting needs into scalable business requirements, partner across Specialty/Retail Trade, technology, and data teams to implement and enhance reporting solutions, and help drive a high-quality support model for pharma data and reporting. The role also provides strategic leadership for the Real-Time Status Portal, including roadmap direction, implementation oversight, enhancement prioritization, and business consultation to ensure the portal delivers meaningful value to Pharma clients and internal stakeholders.

Pharma Reporting Delivery and Solutions Management

• Own successful delivery of pharmaceutical manufacturers' contractual reporting requirements from contract review through implementation and post-production support
• Review and redline Pharma reporting contracts to ensure reporting requirements, data quality expectations, and data specifications are clearly understood and appropriately captured.
• Assess feasibility of delivering contractual reporting needs by researching Specialty Pharmacy systems and partnering with internal data and technology teams
• Create, maintain, and communicate business requirements documentation based on Pharma contractual specifications
• Translate reporting requirements, data flows, and configuration needs for project teams and internal stakeholders
• Serve as a primary point of contact and subject matter expert for Pharma clients and their partners, including HUBs and data aggregators, during contract redlining, implementation, and ongoing support
• Partner with Specialty/Retail Trade to understand upcoming data project needs, product pipeline priorities, and implementation timelines
• Provide business technical consultation across reporting initiatives and flex into capital projects based on business need and project volume

Issue Resolution and Operational Support

• Lead timely resolution of data issues and concerns in alignment with contractual SLAs
• Review, analyze, and conduct root cause analysis for data issues that do not comply with Pharma contracts
• Drive corrective and preventive actions to improve data quality and reduce repeat issues
• Suggest system and process enhancements that improve data quality, strengthen scalability, and reduce manual effort
• Utilize strong SQL expertise to create and enhance queries that retrieve, consolidate, parse, and analyze data from multiple sources, driving data-informed decision-making and resolution of complex business and reporting issues.

Product Ownership:
Real-Time Status Portal

• Act as primary business product owner for the Pharma Real-Time Status Portal
• Define and evolve the long-term product roadmap and strategic vision in partnership with Specialty Trade
• Lead business-side portal implementations, enhancements, and ongoing support to drive successful outcomes for Pharma clients
• Provide subject matter expertise and business consultation to internal partners on portal capabilities, use cases, and opportunities
• Partner with development teams to prioritize features, clarify business requirements, and support successful delivery of portal enhancements
• Ensure the portal strategy aligns with contractual reporting needs, client experience expectations, and broader business priorities
• Identify gaps, risks and dependencies early, enabling proactive…