Manager, Cloud Operations

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Title:

Manager, Cloud Operations Date Updated:
July 10, 2026

Department:
Information Technology Classification:
Full-time/Exempt Salary Remote – USA Summary

The Cloud Operations Manager will play a pivotal role in designing, building, and maintaining the foundational infrastructure and tooling that enables our teams to deliver high-quality software with speed, reliability, and security. This position is critical to our adoption of a cloud-native, software-oriented strategy, enabling the transition from traditional software development approaches to a modern, scalable platform. The Cloud Operations Manager will take a hands-on approach in building cloud-native infrastructure while laying the groundwork for a future team.

This role will also be critical in establishing and maintaining CI/CD pipelines to increase development velocity and standardizing and enforcing SDLC policies.

The Cloud Operations Manager will need to demonstrate strong leadership, technical execution, and strategic planning to ensure the company is prepared to scale its future product rollouts.

Essential Functions and Responsibilities People Management and Team Development Hire and retain top engineering talent by implementing rigorous selection criteria, fostering an inclusive culture, and ensuring team members have clear career progression opportunities.

Provide continuous feedback, mentorship, and professional development opportunities to enhance technical and leadership skills within the team.

Build a high-performance culture by fostering collaboration, recognizing achievements, and ensuring team members feel valued and motivated, with clear responsibilities and expectations that drive accountability and impact.

Lead a team of professionals, providing direction, support, and motivation to achieve individual and team goals.

Act as a mentor and technical leader, helping development teams adopt cloud-native technologies and workflows.

Define the strategy for scaling the Cloud Operations team, creating foundational processes that enable efficient team growth.

Create and manage performance metrics to track the success and impact of the cloud operation steam, using data to drive decisions and improve team efficiency.

Cloud-Native Infrastructure and Strategy Design, implement, and maintain a scalable cloud-native platform leveraging Kubernetes, AWS services, and infrastructure-as-code tools.

Develop and enforce best practices for cloud-native development to ensure high availability, reliability, and security.

Build and maintain observability frameworks, including logging, metrics, and distributed tracing, to provide actionable insights into system performance and health.

Develop alerting systems to enable proactive resolution of system issues.

Create and manage robust CI/CD pipelines for all software projects, enabling automated pipelines for builds, tests, and deployments.

Standardize deployment practices to ensure reliability, security, and speed across teams.

Establish and enforce SDLC policies, including standards for code quality, version control, and testing.

Advocate for and implement Dev Ops principles to foster collaboration between development and operations teams.

Champion the adoption of new technologies and methodologies, driving technical and operational excellence while supporting the team in staying ahead of industry trends.

Requirements Knowledge, Skills, and Abilities Proficient with Microsoft Office (Excel, Outlook, Word)7+ years of experience in Cloud Engineering, Site Reliability Engineering, or Dev Ops roles

Hands-on experience with:
Containers in production environments:
Kubernetes, ECS, Open Shift, or Rancher, AWS services (e.g., EC2, S3, RDS, EKS), Infrastructure as Code tools like Terraform or Cloud Formation, CI/CD pipelines using tools like Jenkins, Git Hub Actions, Git Lab CI, or similar

Strong programming skills in SRE languages such as Python, Go, Ruby, or Bash scripting

Deep understanding of observability tools and frameworks (e.g., Prometheus, Grafana, Open Telemetry)
Proven track record of implementing and scaling modern software deployment practices in complex environments

Experience leading technical initiatives and setting the direction for internal platform engineering efforts

Must comply with and pass initial background check and drug screening, as well as subsequent background checks, drug screenings and vaccine requirements as required by customer contracts

Ability to follow DI’s policies and procedures and system usage practices

Must comply with company vaccination policy

Must have unrestricted work authorization in the United States

Education and/or Experience BS or MS degree in computer science, engineering and 7+ years of experience in Platform Engineering, Site Reliability Engineering, or Dev Ops roles or a related field OR 10 years of related working experience

Preferred…