Salesforce Solution Consultant - Business Analyst

What You Will Do:

• Lead customer discovery and requirements-gathering workshops to surface business challenges, process gaps, and solution requirements.
• Design and configure Salesforce solutions aligned with the Salesforce Professional Services Methodology (SPSM) and Well‑Architected framework.
• Develop Technical Design Documents (TDDs), solution blueprints, and configuration specifications to guide delivery teams.
• Collaborate cross‑functionally with Technical Architects, QA Consultants, Change Management leads, and Engagement Delivery Managers throughout the engagement lifecycle.
• Serve as the functional subject matter expert on one or more Salesforce clouds (e.g., Sales Cloud, Service Cloud, Data Cloud, Agentforce) during active delivery engagements.
• Support UAT planning and execution, including defect triage and resolution in partnership with QA.
• Contribute to go‑live readiness activities including data migration validation, training support, and hypercare coverage.
• Participate in knowledge‑sharing, internal enablement, and onboarding initiatives (e.g., Skill Up Lab, KSO‑aligned activities).
• Maintain utilization targets consistent with AMERS delivery standards while delivering high‑quality outcomes.

• Minimum of THREE (3) of experience in a functional consulting, solution consulting, or business analysis role within a Professional Services or delivery environment.
• Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree).
• Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance.
• Hands‑on Salesforce configuration experience; relevant certifications strongly preferred (e.g., Salesforce Administrator, Platform App Builder, or cloud‑specific credentials).
• Familiarity with the full services engagement lifecycle - from discovery and design through build, UAT, and go‑live.
• Strong facilitation skills with the ability to lead workshops and communicate effectively with business and technical stakeholders.
• Ability to document and communicate solution designs clearly through TDDs, process flows, and configuration guides.
• Comfortable working in matrixed, cross‑functional delivery teams.

• Industry experience in a relevant vertical (e.g., Public Sector, Financial Services, Healthcare, Manufacturing) is a plus.
• Agentforce Experience.
• Active Security Clearance is highly preferred.

The annual salary range for this position is $92,000.00-$.

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan Pay Down Tuition Reimbursement
• Personal Development & Learning Opportunities Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

Guidehouse is an Equal Opportunity Employer
- Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.