Lead Server Support Center (SSC) Technician - Systems Administra Jobs

Lead Server Support Center Technician
- Systems Administrator

EPS Corporation is looking for a Lead Server Support Center (SSC) Technician
- Systems Administrator to lead for the Server Support Center (SSC), providing direct oversight of all SSC task order operations.

Responsibilities:

• Provide operational support to the Server Support Center (SSC), including task order oversight, weekly reporting, and adherence to Air Force and DoD policies.
• Install, configure, administer, and maintain mission-critical servers (Unclassified-Top Secret) within VMware environments.
• Monitor system performance, manage resources, optimize efficiency, and troubleshoot hardware/software issues to ensure continuous availability and operational readiness.
• Perform patch management (IAVA/IAVB/TCNO), STIG compliance, Automated Service Interruptions (ASI), routine and emergency maintenance, and full backup/disaster recovery validation.
• Manage user accounts and access controls, enforce cybersecurity policies, review audit logs, and coordinate with the Cyber Security Liaison (CSL) for audits and incident resolution.
• Document all maintenance, testing, security actions, and configuration changes in accordance with established change management and configuration control processes.

Experience:

• Senior-level experience in server support and systems administration.
• Experience supporting system administration duties on Government and Intel networks such as NIPRNet, SIPRNet, JWICS, NSANet, and Tier 1 networks.
• Experience in installation, support, and maintenance of computer systems and servers.
• Experience scheduling and responding to service outages and diagnosing software and hardware failures to resolution.
• Proficiency in Microsoft Active Directory, Microsoft Server 2008 or higher, VMWare 5.1 or higher, and vSphere Administration.
• Experience with ITIL best practices.
• Experience with backup and disaster recovery operations.

Education:

• Bachelor's Degree in IT-related field, OR minimum 6 years of relevant experience

Certifications:

• DoD 8140 (or 8570.01-M) approved and registered IAT Level II baseline certification (Security+ CE preferred).
• Preferred
  - Cisco Certified Network Associate (CCNA) and/or Cisco Certified Network Professional (CCNP).

Desired Skills/Other Considerations:

If you require accessibility assistance for open position please contact the Human Resources Department (Located in NJ) at EPS Corporation. Type of Security Clearance Required Poly group