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Helpdesk Specialist II: Advanced IT Support (Secret Clearance Preferred
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-08-22
Listing for:
Dovel Technologies, Inc
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Guidehouse is seeking a Helpdesk Specialist II to deliver advanced technical support for software and hardware, and to guide users through complex resolutions. The role includes Tier I/II problem solving, documentation, and collaboration with cross-functional teams.
The candidate must have HS Diploma, 4 years of experience (or 2 years with an Associate’s), US citizenship, and the ability to obtain a SECRET clearance. Certifications such as Security+, CompTIA CE, HDI, ITIL are preferred.
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