IT Project Manager​/Business Analyst

Please see Special Instructions for more details.

N/A.

Position Information

Position Title

Position Title IT Project Manager/Business Analyst

UIW Mission

University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.

Position Summary

The IT Project Manager/Business Analyst is responsible for collaborating with cross-functional and technical teams across domestic and international UIW sites to facilitate business analysis and management of project activities. Key responsibilities include managing project operations to support the successful implementation of technological processes and/or system improvements. The IT Project Manager/Business Analyst reports to the Assistant Director of Global Technology Operations and Project Management.

UIW has been identified year after year as one of the nation’s Great Colleges to Work For based on employee feedback. UIW offers an outstanding benefits package for full-time employees that includes medical, dental, vision, flexible spending accounts, numerous paid holidays, vacation and sick leave. Tuition benefits include UIW tuition waivers, tuition exchange programs and Brainpower Connection discounts for employees and dependents.

Retirement benefits include 403b retirement plans with a 7% employer match, plus a retirement health solution. We also offer employer-paid Life/AD&D, long-term disability, pet insurance, an Employee Assistance Program ( EAP ), wellness programs, employee discount program, Public Service Loan Forgiveness ( PSLF ) eligibility and more! Please refer to the Human Resources webpage for additional details on our benefits and eligibility.

Job Duties

Job Duty Name

Job Duty Name Project Management

Description of Job Duties

• Documents business requirements and translates needs into functional and technical specifications as part of project planning.
• Plans and assists with oversight of testing processes, defect identification, and problem resolution.
• Establishes and maintains strong relationships with campus partners and subject matter experts.
• Facilitates cross-functional meetings, records meeting minutes, and maintains document repository.
• Communicates regularly with project stakeholders and IT leadership regarding project status, risks, and issues.
• Prepares and maintains a repository of routine project status reports, user guides, training documents, and other project artifacts for stakeholders.
• Serves as project liaison to navigate technical challenges with project stakeholders to identify viable resolutions.
• Safeguards integrity of project artifacts and departmental document repository.
• Performs other duties as assigned.

Job Duty Name

Job Duty Name Business Analysis

Description of Job Duties

• Works with functional and technical teams to document current state, gaps, and future state to optimize process efficiency.
• Evaluates effect of process changes on business, systems, and integrated processes.
• Accesses vendor support sites to investigate and resolve support issues for business stakeholders.
• Writes and modifies reports utilizing reporting tools.
• Prepares and delivers business process models for technological solutions to document process roles, responsibilities, and process activities. Writes SQL queries to analyze and create end-user reports.
• Serves as subject matter expert in the continuous improvement of the business analysis methodology and application of business analysis tools.
• Processes and conducts system analysis.
• Performs other duties as assigned.

Qualifications

Knowledge

Skills and Abilities

• Ability to effectively work with minimal supervision.
• Strong…