CUCM Engineer

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Build mission-ready tech that protects the nation.

Reliable, secure communications are essential to mission success, but how can an organization ensure its voice, video, and collaboration infrastructure will support both current operations and evolving mission requirements? Designing, integrating, and sustaining enterprise collaboration solutions requires a combination of technical expertise and careful planning. That's why we need you, a Unified Communications Engineer who can develop, deploy, and support the collaboration capabilities the Navy depends on.

As a Cisco Unified Communications Engineer on our team, you'll use your expertise in Cisco Unified Communications Manager ( CUCM ) , Voice over IP ( VoIP ) , Session Initiation Protocol ( SIP ) , voice gateways, dial plans, Cisco Meeting Server ( CMS ) , and collaboration applications such as Cisco Jabber, Webex, and Micro sof t Teams to support mission-critical communications.

You will configure, integrate, and troubleshoot Cisco voice, video, and conferencing solutions while ensuring secure, reliable, and highly available collaboration services.

You'll apply your knowledge of Cisco collaboration technologies, voice and video endpoints, conferencing platforms, enterprise networking, virtualization, and IP communications to help deploy and sustain secure collaboration capabilities across classified environments. Working alongside a team of technical experts, you'll solve complex interoperability and operational challenges while supporting the modernization of Navy communications systems.

Your knowledge of Cisco collaboration technologies, enterprise networking, emerging communications platforms, and industry best practices will help optimize mission operations and improve user collaboration. Using your experience with voice, video, and collaboration technologies, you'll serve as a t rus ted technical advisor supporting mission-critical programs while helping the Department of Defense deploy next-generation communications capabilities.

Grow your career with us as we help modernize and secure the Navy's enterprise collaboration environment.

Join us. The world can't wait.

5+ years of experience engineering, administering, and troubleshooting Cisco Unified Communications Manager ( CUCM ) in an enterprise environment

5+ years of experience implementing, configuring, and supporting VoIP or IP telephony solutions, including SIP, SCCP, dial plans, and voice gateways

3+ years of experience deploying and administering Cisco collaboration applications, including Cisco Jabber, Webex, Micro sof t Teams, or Cisco IM and Presence

3+ years of experience configuring, deploying, and supporting Cisco voice and video endpoints, including IP phones and Video Teleconferencing ( VTC ) systems

Experience administering enterprise conferencing platforms such as Cisco Meeting Server ( CMS)

Experience troubleshooting voice, video, and collaboration issues using SIP, RTP, QoS, and call t race analysis

TS/SCI clearance

HS diploma or GED

DoD 8140 Cybersecurity Certification such as CompTIA Security+ CE Certification

3+ years of experience with enterprise network engineering, including routing, switching, VLANs, and QoS

Experience administering Cisco Unity Connection voicemail services

Experience with Cisco Expressway, Cisco Unified Border Element ( CUBE ) , or Session Border Controllers ( SBCs )

Experience with VMware vSphere, ESXi, or other virtualized collaboration environments

Experience deploying and managing virtual appliances

Experience supporting classified Department of Defense collaboration environments

Current Cisco Certified Spe cia list
- Collaboration Core ( CLCOR ) , CCNP Collaboration, or CCIE Collaboration Certification

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; TS/SCI clearance is required.

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