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GBS AI Factory LEAD

Job in San Antonio, Bexar County, Texas, 78208, USA
Listing for: Ekloud Data Labs
Full Time position
Listed on 2026-08-26
Job specializations:
  • IT/Tech
    AI Engineer (Applied/Software), IT Project Manager, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 180000 - 240000 USD Yearly USD 180000.00 240000.00 YEAR
Job Description & How to Apply Below

Experience

  • 812 years of experience in software engineering and solution development.
  • Proven experience leading technical teams.
  • Experience managing complex project delivery.
  • Strong exposure to AI/ML or Intelligent Automation technologies.
  • Experience with Generative AI is preferred.
  • Experience in enterprise environments and large-scale digital transformation initiatives.
Required Skills Technical Skills
  • Strong software engineering and solution architecture background.
  • Experience with modern software development methodologies.
  • Cloud platform experience (Azure preferred).
  • Knowledge of Agentic AI.
  • Knowledge of Automation and Intelligent Workflow Orchestration.
  • Strong understanding of enterprise architecture.
  • Experience designing scalable AI solutions.
  • Strong software development lifecycle (SDLC) knowledge.
Business & Leadership Skills
  • Ability to translate business requirements into technical solutions.
  • Strong stakeholder management skills.
  • Excellent project management capabilities.
  • Program management experience.
  • Experience defining engineering standards and governance.
  • Strong problem-solving and analytical skills.
Other Requirements
  • Excellent communication skills.
  • Strong leadership and people management capabilities.
  • Fluent English communication.
  • Strategic thinking ability.
  • Structured and execution-oriented mindset.
  • Ability to collaborate with global teams.
Scope of the Role
  • Lead the Global Business Services (GBS) AI Factory.
  • Establish and scale AI Factory capabilities.
  • Drive automation and intelligent process transformation.
  • Support GBS operations across multiple global regions.
  • Collaborate with:
    • Finance Leadership
    • Process Owners
    • IT Teams
    • Data Teams
    • Global AI Teams
    • Digital Strategy Teams
  • Lead AI initiative prioritization and delivery planning.
  • Manage the AI delivery pipeline.
  • Ensure quality, scalability, and governance of AI solutions.
  • Drive automation coverage and process improvements.
  • Improve AI capability maturity across GBS.
  • Lead and grow an AI Factory team of approximately 6–10 FTEs
    .
  • Influence multiple global business and technology stakeholders.
Key Success Measures
  • Successful delivery of AI initiatives.
  • Adoption of AI solutions.
  • Return on Investment (ROI).
  • Automation coverage.
  • Process efficiency improvements.
  • Quality and scalability of AI implementations.
  • AI delivery success rate.
  • Growth and maturity of AI capabilities within GBS.
Organization Structure Head of Product Stream – Enterprise Functions
  • GBS AI Factory Lead
    • GBS Systems Integration Engineer
    • GBS Agentic AI Solution Architect
    • GBS Agentic AI Engineer
    • GBS Agentic AI Engineer
    • GBS Systems Integration Engineer
    • O2C & Automation Manager
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