Digital Content Manager

Responsibilities

H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts and outstanding service. Our Digital Marketing team includes Partners who use their creativity and passion for excellent communication to drive loyalty and sales by promoting products and services our customers want and need.

H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts and outstanding service. Our Digital Marketing team includes Partners who use their creativity and passion for excellent communication to drive loyalty and sales by promoting products and services our customers want and need.

As a Senior Digital Marketing Content Manager I, you’ll apply a deep understanding of all platforms and consumer behavior, and pro-actively look for new and innovative ways to leverage those insights and possibilities. You’ll also execute new opportunities that come from the changing world of digital.

Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. “Partner-owned means our most important resources—People—drive the innovation, growth, and success that makes H-E-B The Greatest Omnichannel Retailing Company.

HEART FOR PEOPLE advanced relationship-building skills?

HEAD FOR BUSINESS expertise to apply your knowledge of how ad platforms apply to consumer / customer behavior?

PASSION FOR RESULTS drive to work complex issues with a strong sense of ownership and urgency?

• a bachelor’s degree, 5+ years of experience
• someone with a passion for creation, digital marketing, and managing projects

• Applies a deep understanding of H-E-B business and how to engage other parts of the business to working with different stakeholders / teams to serve customers
• Writes / edits content for digital marketing campaigns, including websites, emails, social media, display banners, streaming radio, video scripts, etc.
• Concepts creative for campaigns with team; generates ideas for photos, videos, other digital assets; manages creative process with team from ideas to reality
• Monitors H-E-B's social media presence, sifts for insights and trends and creates actionable ideas from what customers are saying online
• Reviews / approves submitted content for accuracy, completeness, and correctness
• Establishes / ensures consistent voice and grammatical standards for each brand and campaign (e.g., H-E-B, Primo Picks)
• Works with H-E-B Partners and business units to proactively solicit details needed to create content that delivers on business goals; translates concepts and strategies into engaging copy that conveys brand tone and encourages customers to take desired actions
• Analyzes website, email, media metrics or content effectiveness; adjusts content to improve on business goals
• Maintains / shares knowledge of social / digital platforms through insights, immersion, regular interaction to create customer-first, channel-tailored content
• Ensures continuous digital innovation aimed at establishing H-E-B as a leader in digital marketing
• Creates and assigns content to online editors and freelance writers that appeals to digital audience with the goal of driving traffic to digital channels
• Builds and maintains relationships with business units, third-party vendors, and agencies to reach business objectives for digital promotions

• Builds / leads content management strategy and workflow; creates content using some HTML within content management systems
• Ideates new robust campaigns / programs; executes outside standard pod work to position H-E-B as a leader in the digital space
• Executes / manages…