Scrum Master II

• Act as a servant leader and coach for multiple development teams, supporting growth in agile maturity, self-organization, and cross-functional collaboration
• Facilitate core Scrum ceremonies to drive focus, effective time-boxing, and meaningful outcomes
• Identify, address, and escalate team-level blockers, partnering with leadership and cross-functional teams to resolve dependencies and impediments
• Foster psychological safety, accountability, and continuous improvement, enabling constructive conflict resolution and ownership of commitments
• Support technical excellence by encouraging quality-focused, sustainable delivery practices
• Partner with the Product Owner to maintain a transparent, prioritized, and healthy backlog aligned to customer needs and business objectives
• Leverage team-level metrics to visualize progress, highlight trends, and identify opportunities for process improvement
• Educate and support stakeholders in agile principles to improve communication, alignment, and expectations
• Take action using Integrity, Caring, and Excellence to achieve all-win outcomes

• 5+ years of experience in a software development environment, with 3+ years dedicated to the Scrum Master role
• Strong understanding of the Software Development Life Cycle (SDLC)
• Ability to apply agile principles and frameworks, including Scrum, Kanban, and Lean
• Proven facilitation skills, with the ability to lead meetings and workshops that result in alignment and clear, actionable outcomes
• Experience using agile management tools to manage backlogs, track progress, and produce meaningful team insights
• Demonstrated ability to mentor team members and effectively navigate team conflicts
• Strong problem-solving abilities and capacity to perform effectively in a fast-paced iterative environment
• Excellent written and verbal communication
• Foundational knowledge of technical practices, such as CI/CD pipelines or automated testing, to support SDLC maturity
• Maintain an active certification, such as CSM or PSM I
• Advanced agile certifications, such as PSM II or A-CSM (preferred)
• Release Management experience (preferred)
• Experience with Atlassian tools, including Jira and Confluence (preferred)

Demonstrates expertise in Agile methodologies, particularly Scrum, with a strong focus on facilitating team growth, improving communication, and driving continuous improvement. Proven ability to mentor teams, manage backlogs, and utilize metrics for process enhancement.

• Scrum Master Experience
• Agile Principles Application
• Facilitation Skills
• Agile Management Tools
• CI/CD Knowledge

• Software Development Life Cycle (SDLC)
• Scrum
• Kanban
• Lean
• Agile Metrics
• Conflict Resolution
• Quality-Focused Delivery
• Backlog Management
• Continuous Improvement
• Release Management

• Servant Leadership
• Coaching
• Problem-Solving
• Communication
• Team Mentoring

• Certified Scrum Master (CSM)
• Professional Scrum Master I (PSM I)
• Professional Scrum Master II (PSM II)
• Advanced Certified Scrum Master (A-CSM)

• Agile Maturity
• Cross-Functional Collaboration
• Psychological Safety
• Time-Boxing
• Stakeholder Education

• Jira
• Confluence
• Agile Management Tools