Microsoft Cloud Engineer

Company Description

Vericast is the financial institution (FI) performance partner. We help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people. Our advanced analytics, data-driven insights and integrated solution set enable better execution with agility, precision and scale. That’s why thousands of financial institutions look to Vericast and our 150 years of financial services expertise to help them achieve more.

Vericast is the financial institution (FI) performance partner. We help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people. Our advanced analytics, data-driven insights and integrated solution set enable better execution with agility, precision and scale. That’s why thousands of financial institutions look to Vericast and our 150 years of financial services expertise to help them achieve more.

Vericast is seeking a Cloud Engineer to support and operate our Microsoft Azure and Microsoft 365 platforms. This role is responsible for the engineering, administration, and continuous improvement of enterprise cloud and identity services, including Azure Virtual Desktop (AVD), Microsoft Entra , M365 email systems, and emerging AI capabilities such as Microsoft Copilot and Copilot Studio.

This is a hands‑on engineering role, not a pure architecture position. The ideal candidate will have strong technical depth and the ability to design, build, troubleshoot, and operate cloud and identity solutions in a production environment.

• Design, implement, and support Azure-based infrastructure and services
• Operate and optimize Azure Virtual Desktop (AVD) environments
• Ensure platform scalability, availability, and cost efficiency
• Implement and maintain infrastructure as code (e.g., Terraform, Bicep, ARM templates)

• Administer and support Microsoft Entra  (Azure AD)
• Design and maintain:
  • Single Sign‑On (SSO)
  • Conditional Access policies
  • Identity lifecycle and governance processes
• Integrate enterprise applications with identity solutions (e.g., SailPoint or similar platforms)

• Support and manage Microsoft 365 services, including Exchange Online and email integrations
• Troubleshoot issues across Azure, Entra , and M365 services
• Implement and support security and compliance controls across the M365 platform

• Support and operationalize Microsoft Copilot and Copilot Studio
• Assist with integration of Copilot into enterprise workflows and business applications
• Provide technical support and troubleshooting for AI‑enabled productivity tools

• Serve as an escalation point for complex platform and identity issues
• Perform root cause analysis and implement long‑term remediation
• Monitor platform health, performance, and security posture
  
  Excellent communicator both written and verbal.
• Partner with cross‑functional teams to deliver integrated cloud and identity solutions

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; or equivalent combination of education and work experience.

• 3+ years of professional experience in software engineering, application development, systems engineering, or a related technical field.
• Experience developing, modifying, supporting, and maintaining business applications and systems.
• Experience participating in cross‑functional projects and delivering technology solutions in a business environment.
• Experience estimating technical work efforts and supporting solution delivery.