Senior Commercial Lines Leader

Senior Commercial Lines Leader page is loaded## Senior Commercial Lines Leader locations:
San Antonio, TX, USAtime type:
Full time posted on:
Posted Todayjob requisition :
R26 Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
** Brown & Brown
** is seeking a
** Senior*
* ** Commercial Lines Leader
** to join our growing team in
** San Antonio, TX.
** Reporting to the SVP of Commercial Lines, the Commercial Lines Leader is responsible for directing day-to-day Commercial P&C operations while driving new business growth and strengthening renewal retention. This role leads team performance and workflow management, ensuring seamless submission-to-bind execution, operational excellence, and a consistently high-quality client experience.  
** How You Will Contribute:
*** Maintain a strong understanding of all department products, services, and carrier appetites.
* Demonstrate strong problem-solving and conceptual thinking for organizational improvement.
* Oversee daily operations and ensure service standards for quoting, issuing, endorsements, certificates, and communication are met.
* Build and manage carrier relationships, conduct training (especially for new hires), and review production/loss ratios quarterly.
* Foster strong agent relationships and encourage cross-selling with other departments (e.g., Accounting).
* Promote Brown & Brown’s culture, ensure audit readiness, maintain manuals, monitor workflows, and complete monthly surveys.
* Ensure effective use and accountability of outsourcing team members to meet production goals.
* Monitor for E&O risks, intervene as needed, and collaborate on incident and complaint responses.
* Assist with annual budgeting and track weekly revenue/production to meet monthly targets.
* Support marketing efforts, ensure timely distribution of materials, and provide staff for industry events.
* Handle staffing needs, oversee hiring, training, terminations, and conduct annual reviews with goal setting and merit evaluations.
* Actively participate in weekly CL and bi-weekly marketing meetings to report updates, share intelligence, and drive team engagement and morale.
** Licenses &

Certifications:

*** Active Property & Casualty and Surplus Lines license
** Skills & Experience to be Successful:
*** Bilingual proficiency a plus
* Master’s degree (preferred)
* Bachelor’s degree or equivalent professional experience
* Minimum of 5 years of supervisory experience in Commercial P&C underwriting operations or equivalent leadership role
* In-depth knowledge of all major Property & Casualty insurance lines with hands-on operational experience
* Strong proficiency in Microsoft Office Suite
* Excellent verbal and written communication skills with professional phone presence
* Demonstrated commitment to exceptional client service and operational excellence
* Proven ability to manage confidential and sensitive information with integrity
* Strong organizational, analytical, and leadership capabilities with a growth-oriented mindset
** Teammate Benefits & Total Well-Being
** We go beyond standard benefits, focusing on the total well-being of our teammates, including:
* * Health Benefits*:
Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
* * Financial Benefits*: ESPP; 401k;
Student Loan Assistance;
Tuition Reimbursement
* * Mental Health & Wellness*:
Free Mental Health & Enhanced Advocacy Services
* * Beyond Benefits*:
Paid Time Off, Holidays, Preferred Partner Discounts and more.
* Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
*** The Power To Be Yourself
** As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s…