Mexico Import​/Export Specialist II

Responsibilities

Job Summary: As a Mexico Import / Export Specialist II, you'll be responsible for administrative tasks, data entry, and recordkeeping related to Mexico and U.S. Customs compliance activities for exports into H-E-B Mexico. You'll Partner with Procurement teams for MX and the U.S. to determine the best landed costs and terms of sale.

Key Responsibilities &

Essential Functions:

• Educate suppliers and cross-functional partners on team processes
• Recommends fact-based changes for processes and tools
• Supports leaders in Partner orientation, training, work review, and guidance on best practices
• Provides customer service to resolve moderately complex issues and questions
• Educates internal Partners in customs compliance-related information
• Participates on/leads cross-functional teams
• Works under limited supervision from detailed verbal and written instructions

• Issue USDA certificates
• May occasionally escort USDA officer
• Review daily orders for accuracy and outliers
• Proactively work with Broker to avoid missing information
• Track & monitor Government Permits inventory
• Research fill rates & short ships & identify root cause
• Assist Mexico in priority ordering of heavy shorts
• Conduct billing inventories
• Consolidates shipments & billings to drive efficient loads and cost savings for HEB
• Support LPO process certification for new organic items

• Interact with suppliers on Compliance questions and certifications
• Ensure accuracy of information provided to Customs Brokers for new items
• Requests and reviews affidavits for new items
• Request regulatory documents on new complex items
• Execute annual USMCA solicitation, review and track certificates
• Provide Customs Broker with USMCA certificates monthly
• Review completed landed cost analyses for completion and accuracy
• Maintain KPIs for LCDs, COOs, “gos”, organic items, and customs brokers
• Assists in preparing responses to internal / external customs compliance requests
• Collaborates with internal teams, brokers, vendors, carriers, and suppliers to ensure customs compliance and address / resolve questions and issues
• Ensures procurement teams understand total cost of goods, including transportation, duty, and labeling
• Obtain annual W&T rates from distribution accounting
• Works with H-E-B Mexico for final approval to request permits

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Intermediate support individual contributor position performing administrative or specialized tasks in support of daily business activities.

Works under moderate supervision on mostly routine tasks but may deviate from or interpret standard procedures based on knowledge gained through learned experience.

• 2+ years of experience generally expected
  - Required

• Proficiency in MS Office
  - Required
• Strong interpersonal skills
  - Required
• Strong verbal / written communication skills
  - Required
• Strong analytical and project management skills
  - Required
• Strong organization, time-management, and documentation / record management skills
  - Required
• Ability to manage multiple priorities and shift focus between tasks; attention to detail
  - Required

• HS Diploma or GED
  - Required
• Technical/Vocational
  - Required
• Associate’s Degree
  - Required

— None listed.

• Function in a fast-paced, office environment
• Work extended hours; sit for extended periods.
• Occasionally lift 20 lbs or more

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 1/19/2026