Senior Carrier Account Representative

Who We Are

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award‑winning culture that supports personal and career development in a fun, casual, and collaborative environment.

Our explosive growth is your opportunity to join our high‑energy Carrier Capacity team. We’re looking to hire a Senior Carrier Account Representative with previous third‑party logistics experience who is ready to put their expertise to work at the fastest‑growing brokerage in the country.

• Procure freight carriers and develop relationships with freight carriers listed within our CRM and/or identified through individual research.
• Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers.
• Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs.
• Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick‑up to delivery.
• Maintain outstanding service performance.
• Consistently update tracking boards, connect with freight carriers regularly, and manage pre‑pick up status.
• Seek opportunities for new and existing customers to utilize committed capacity.
• Build strong internal relationships with the Business Development team.
• Utilize industry knowledge to resolve issues efficiently and independently.

• 2+ years in a Carrier Sales or Brokering role is required.
• Personable, hard‑working individuals who aren’t afraid to go above and beyond each and every day for themselves and Arrive.
• Resourcefulness is key. We are solving complex issues each day at Arrive and need team players who are curious, ask questions, and are solutions‑oriented.
• A strong work ethic is essential. If you don’t enjoy working hard and hustling through your day, this might not be a good match.
• Building relationships and establishing rapport should come naturally to you. Successful brokers at Arrive will know the importance of establishing strong external and internal relationships.
• Our work culture is high energy. We need highly motivated individuals to help us reach our goals.
• You should feel comfortable taking risks and making quick decisions. Our industry is fast‑paced and highly ambitious people thrive.

• Comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
• Matching 401(k) program.
• Employee Resource Groups.
• Office‑wide engagement activities, team events, and happy hours.
• Casual dress code.
• Convenient location: 15 minutes from downtown San Antonio, TX, with free on‑site parking, covered parking, and electric vehicle charging stations.
• Free coffee each morning.
• Employee Assistance Program with free counseling sessions.
• Paid holidays, paid vacation time, and wellness days.
• 100% paid parental leave when you become a new parent.
• Referral Program.
• Relocation assistance for non‑local candidates.

To ensure a safe and transparent interview process, Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentac for verification.