Maintenance Supervisor II

Under the direction of the Sr Community Manager, the Maintenance Supervisor II plans, organizes, and supervises the daily maintenance operations for area personnel, housing structures, sites, and equipment. Develops and administers maintenance budgets for properties and maintenance facilities. Develops and implements operational procedures; oversees maintenance program operations. The supervisor trains, supervises, and evaluates the performance of assigned staff.

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. These essential functions require a consistent presence in the work environment on a regular basis, and regular attendance must be maintained.

• Directs employees and contractors engaged in performing structural, mechanical, electrical, carpentry, HVAC, and plumbing repairs at the property.
• Inspects completed work, monitors work-in-progress, and reviews work plans on all assigned projects according to Federal, State, and City regulations and standards.
• Directs employees to maintain the fleet vehicles.
• Schedules, estimates, and prioritizes worker/contractor hour requirements for completion of job assignments.
• Monitor employees' work performance and customer service skills through quality control.
• Provides guidance to staff assisting other departments as requested. This could include moving furniture, passing out resident notices, and loading and unloading equipment and supplies.
• Directs workers in the general external and internal cleaning and upkeep of buildings, including buffing, dusting, sweeping, mopping, vacuuming, sanitizing, power washing, etc.
• Inspects and directs workers in ground maintenance activities and curb appeal. Inspects grounds for slips, trips, or fall hazards, erosion, and ground shifting.
• Responds timely to emergency situations.
• Analyzes and resolves work problems. Assists workers in solving work problems. When needed, performs the activities of workers supervised.
• Initiates plans to motivate workers to achieve work goals.
• Inspects and troubleshoots situations to determine the appropriate action to correct or repair appliances, plumbing, electrical fixtures, gas lines, and HVAC Equipment.
• Conducts quality control of vacant units, make-readies, preventive maintenance inspections (PMIs), and work orders.
• Issues instructions and assists contractors in issuing supplies, and maintains inventory.
• Guides, monitors, trains, and supervises maintenance technicians and apprentices in performing assigned tasks.
• Makes calls, solicits bids, and creates a scope of work for projects not covered by general maintenance contracts.
• Conducts both walk-through and windshield inspections of properties, playgrounds, elevators, boilers, and fire alarm systems, including troubleshooting of systems.
• Coordinates maintenance work to be performed with other divisions, the warehouse, and development and technical service support.
• In the absence of Sr Community Manager and the Assistant Community Manager, the Maintenance Supervisor II will be required to complete the following administrative duties and responsibilities:
  • Develops and administers maintenance budgets for properties and maintenance.
  • Projects annual property maintenance budget.
  • Requisition s tools, equipment, and supplies while maintaining budgetary guidelines.
  • Maintains inventory control of all maintenance materials.
  • Maintains inventory control and required MSDS data.
  • Adjusts work procedures to meet production schedules.
  • Recommends and provides training changes in working conditions and equipment to increase the work crew's efficiency.
  • Maintains time and attendance and monitors production reports daily to ensure employee productivity meets current work standards.
  • Interprets company policies for workers and enforces safety regulations.
  • Prepares appropriate reports according to specific incidents/accidents.
  • Develops and implements operational procedures; oversees maintenance program operations.
  • Develops preventive maintenance schedules for assigned properties.
  • Confers with managers and leadership to coordinate special projects, including NSPIRE and property beautification.
• Complete all duties as assigned or requested as outlined in operational and procedural guidelines. These guidelines are maintained and issued in the event of an emergency situation that arises at a property or any other location that serves our residents or employees.
• Participate in Trauma Informed Care (TIC) initiatives to include training, work groups, project assignments, etc., that are launched or implemented in order to achieve and/or maintain certification as a TIC organization.
• Employees are expected to use Generative AI solutions ethically and responsibly.
• Other duties as assigned.

Lead, motivate, engage, and retain employees by:

• Setting goals for performance and deadlines that comply and conform with the company’s plans and…