Branch Operations Lead

Here's a job description for a Branch Operations Lead at WORLDPAC LLC. (620):

Company: WORLDPAC LLC. (620)

The Branch Operations Lead is responsible for the efficient and effective day-to-day operational execution within Branch 620, ensuring exceptional customer service, accurate inventory management, and a smooth workflow across all branch functions. This role supports the Branch Manager in achieving operational excellence and fostering a productive team environment.

• Oversee daily branch operations, including order fulfillment, receiving, shipping, and inventory control.
• Supervise and train branch staff, providing guidance and support to ensure adherence to company policies and procedures.
• Monitor and manage inventory levels, conducting regular cycle counts and assisting with physical inventories to minimize discrepancies and optimize stock.
• Ensure timely and accurate processing of customer orders, including picking, packing, and dispatching.
• Maintain a clean, organized, and safe working environment in compliance with all company safety standards and regulations.
• Assist in resolving customer service issues and inquiries, ensuring high levels of customer satisfaction.
• Operate and troubleshoot warehouse equipment such as forklifts and pallet jacks safely and efficiently.
• Generate operational reports and analyze data to identify areas for improvement and efficiency gains.
• Support the Branch Manager in administrative tasks, performance reviews, and operational planning.
• Act as a keyholder, responsible for opening and closing the branch as needed.

• High school diploma or equivalent required;
  Associate's or Bachelor's degree in a related field preferred.
• 3+ years of experience in warehouse operations, logistics, or a similar environment, with at least 1 year in a supervisory or lead role.
• Proven ability to lead and motivate a team in a fast-paced environment.
• Strong understanding of inventory management principles and warehouse best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in using warehouse management systems (WMS) and Microsoft Office Suite (Excel, Word, Outlook).
• Ability to lift and move heavy objects (up to 75 lbs) regularly and stand for extended periods.
• Valid driver's license with a clean driving record.
• Forklift certification or ability to obtain certification upon hire.
• Flexibility to work varying shifts, including evenings and weekends, as needed.

USD $17.25 - USD $23.00 /Hr.