Director, Site Operations, NA

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24×7 onsite with Critical Facility Engineers (CFEs) on each shift. This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations.

Using a Computerized Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventive and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective.

This role is onsite in San Antonio, TX.

The Director, Site Operations is responsible for the overall operational performance, reliability, and leadership at a center campus, ensuring all critical infrastructure and supporting teams operate safely and effectively in a 24×7×365 mission‑critical environment. The position holds full accountability for site operations across power, cooling, building control systems, and facility space, with a primary focus on safety, reliability, risk management, and operational excellence.

The Director sets the vision and operational standards for the site by aligning people, processes, and priorities to deliver consistent performance and exceptional customer confidence. The Director oversees maintenance strategy, system readiness, and disciplined execution of preventive, predictive, and corrective maintenance programs while maintaining strict adherence to safety and compliance standards.

The Director provides leadership to Operations Managers, Critical Facilities Engineers, and contracted service partners, fostering a culture of accountability, technical rigor, and continuous improvement. This role ensures teams are properly trained, resourced, and aligned to meet both daily operational demands and long‑term site objectives.

Reporting to senior operations leadership, the Director partners closely with Engineering, Construction, Security, IT, and Customer Success teams to ensure operational considerations are embedded early in design, commissioning, and expansion activities. The position plays a critical role in reducing operational risk, improving performance metrics, and maintaining the integrity and reputation of the data center campus.

• Provide overall leadership, direction, and accountability for day‑to‑day operations of two data center campuses.
• Ensure alignment of site operations with corporate objectives, industry standards, and client SLAs.
• Establish long‑term operational strategies that optimize uptime, safety, and efficiency.

• Maintain 24×7×365 operational readiness of critical infrastructure, including power, cooling, building automation, and life‑safety systems.
• Oversee preventive and corrective maintenance programs for all mechanical, electrical, and controls systems.
• Drive incident management, root cause analysis, and post‑incident reviews to drive continuous improvement.

• Help develop and manage annual site operating budgets, capital improvement budgets, and cost‑control initiatives.
• Track OPEX and CAPEX performance against financial targets.
• Ensure vendor contracts, procurement, and service agreements are cost‑effective and aligned with performance expectations.