Director - Workforce Development

Position: Director - Workforce Development FT
Work for GOOD at Goodwill Do you want to make a difference in your community while earning a paycheck?

Would you like to help your community and environment every day that you come to work?

Looking for a job that provides meaning as well as personal and professional development?

Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.

We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.

We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.

We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.

Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.

Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.

We prefer to promote from within. Your growth and advancement is our priority.

Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.

Change Lives. Make a Difference.

Discover Purpose. Apply today .POSITION SUMMARY The Director
- Workforce Development is responsible for all aspects of leading and managing Goodwill Workforce Development program(s) dedicated to assisting individuals with high barriers to employment increasing life skills, including resilience, foundational skill development, formal career education, and/or training credentials, and career advancement. This strategic leadership position requires an experienced leader in research, ideation, program design, goal setting, and operational supervision, including leading and developing staff, managing budgets, developing procedures and processes, facilitating quality control, and continuous improvement efforts.

The Director – Workforce Development must be able to establish a relationship and work collaboratively with internal and external stakeholders, including community and educational program partners, to deliver critical program components and achieve the Goodwill mission to Help Change Lives through the Power of Work.

ESSENTIAL DUTIES AND RESPONSIBILITIES Upholds and models Goodwill's mission, core values, and servant leadership philosophy.

Provide strategic and operational leadership to grow and improve Goodwill workforce development programs, focused on targeted strategies to help improve the education and employment outcomes for individuals with significant life barriers.

Oversee staff and functions related to client outreach and recruitment, client assessment, career exploration and planning, career training and education placement, warp-around support services and retention, employer engagement and job placement.

Manage daily operations, train and supervise staff, conduct quality reviews and develop measures and tools to drive continuous improvement throughout our workforce programs.

Continuously research, develop and implement strategies and recognized best practices to connect individuals with significant life barriers (criminal record, low educational attainment, housing instability, disability, transitioning…