Account Manager

Overview

The Account Manager is responsible for managing the overall daily operations, activities, and staff in assigned school districts, acting as a liaison between ESS staff members, school district administrators and the corporate office to ensure the delivery of quality services.

• Conduct site-visits and meetings with ESS clients within the district.
• Serve as point of contact with each client and ESS management in all matters relating to contract and account operations.
• Manage and motivate staff, including hiring, firing, disciplinary management, and recognition duties.
• Assist with presentations to the school board of education.
• Train, direct, and appraise staff.
• Make daily schedules for proper manpower utilization.
• Develop and implement recruiting efforts for clients, such as job fairs and special hiring events.
• Provide exceptional customer service by providing solutions to issues in a professional and empathetic manner.
• Other duties as assigned by Regional Manager.

• Minimum of one year of experience in management or a leadership role.
• Excellent interpersonal, communication, and problem‑solving skills.
• Familiarity with management reports.
• Must interact well with others.
• Ability to prioritize and multi‑task.
• Ability to work in a fast‑paced environment.
• Maintain high ethical standards, integrity, and confidentiality.

• Health insurance (medical, dental, vision, disability)
• 401(k)
• PTO (sick, vacation, holidays, Mental health day, Volunteer time off)
• Mileage reimbursement

Physical requirements may vary by assignment and location. Duties may include a combination of sitting, standing, and walking, as well as general use of hands and arms. Close vision is required for computer and detailed work. Work is typically performed in a moderate‑noise environment (e.g., office or school setting with light activity).

ESS is committed to fostering a diverse, inclusive, and respectful workplace where all employees can succeed. ESS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state, or local law.