Interior Projects Operations Manager

Interior Projects Operations Manager

Job Responsibilities include but are not limited to:

• Manage materials and equipment ordering processes for Remodel Department
• Manage Field Superintendent/project scheduling
• Manage Designer(s) and work with sales and RME-G for reviews
• Manage shop inventory, material purchasing, van stock programs
• Oversee and manage budgets for each project
• Demonstrate management/leadership abilities including training, coaching, and mentoring field personnel
• Manage timecards & vacation schedules for assigned staff members
• Effective interaction with customers
• Set and manage productivity and performance expectations for field personnel
• Ensure that work outside scope is identified for change orders
• Provide all appropriate field documentation to close out projects
• Provide schedule for installer and track hours assigned to projects
• Lead regular Staff Meetings- provide updates to Department Manager as needed
• Provide accurate project status updates to Department Manager
• Conduct regular job site safety audits, provide a safe working environment for all employees, maintain weekly Tool Box Talks, and comply with all company safety practices
• Conducts performance reviews and assessments on Operations staff
• Interviews field personnel
• Participate in corporate meetings, managers meetings, remodel department meetings and company events
• Other duties as assigned

Items below apply when someone is out of the office or behind and needs help:

• Schedule field technicians
• Attend Contractor meetings
• Issue POs for Material/ Equipment Rentals

Expectations:

• Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily
• Safety First
• Start each meeting with a Safety Topic
• Complete Monthly Jobsite Visits/Observations
• Hold team accountable for all Safety Initiatives
• Promote Safe Driving of Company Vehicles and Personal Vehicles (with car allowance) – Self and Team
• Communicate effectively and professionally within the department and with internal and external customers
• Understand and Follow HR and Safety Initiatives and Processes
• Conduct Weekly Meetings with Team – Superintendents, Administration, Sales, Design, etc.
• Update status on all jobs – materials, equipment rentals, subcontractors, intercompany jobs, etc.
• Determine jobs to be billed, know projections for the month for Construction/Remodel, ensure daily/weekly billing for Service and Inspections
• Confirm required payment terms on open jobs
• Timely Review and Sign Off on Reports
• Active, Inactive, Greater than 50% Profitability
• Liens and Notices
• Track and Ensure Profitability of Department
• Oversee Change Order Management
• Promote and Track Department Growth – stretch goal of 20%/year (Remodel, Service, and Inspections); department goals to be discussed annually
• Support and Ensure Team Adherence to All Company SOPs – Job Set Up, Contracts, Change Orders, Purchase Orders, Accounting Processes, Subcontractors, etc.
• Ensure jobs are set up in the correct department – i.e. SC, SR, SS, SD, SI, etc.
• Ensure Inventory Control measures are in place for department
• Ensure multiple bids for Material Purchasing optimization
• Manage Subcontractors and review/approve all subcontractor invoices prior to payment
• Review Budget vs. Actual Job Costing Details and review findings with department for improvement opportunities
• Maximize Labor Production and Efficiency while maintaining quality standards
• Overhead Review – semi-annual meetings with leadership
• Maintain Quality Control in all aspects of the department
• Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
• Reduce Turnover and Increase Retention within department
• Training
• Input and Development of Training Requirements
• Commitment to Training at all levels for all team members
• Be an Expert on Every Aspect of Your Business/Department
• Reports – Sales, Active/Inactive, WIP, Liens and Notices, Unapproved Change Orders, etc.
• Operations – Labor/Productivity, Materials Purchasing
• Sales
• Administration
• Teamwork – maintain positive interactions within your team, local office, same department in other offices, Accounting, etc.

Knowledge:

• Must have knowledge of fire sprinkler piping systems which includes fabrication…