Deputy Program Manager - Army Continuing Education System (ACES) — Centralized Education Support Services
Listed on 2026-08-18
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Management
Operations Management, Project & Program Management, Administrative Management
Deputy Program Manager
- Army Continuing Education System (ACES) — Centralized Education Support Services
The Deputy Program Manager (DPM) is the senior operational leader of the ACES Centralized Education Support Services contract, reporting to the Program Manager. The DPM oversees daily operations at more than 70 Active-Duty Army education centers in the Continental United States, Japan, and Korea. Key responsibilities include delivering education counseling, managing Tuition Assistance and Credentialing Assistance programs, coordinating Army Personnel Testing and DANTES testing, overseeing Multi-Use Learning Facility operations, supporting Functional Academic Skills Training (FAST/BSEP), and maintaining support for the Army Ignited ED system for Active Duty Soldiers, Family Members, and Department of War Civilian employees.
The DPM ensures the comprehensive execution of these programs.
As the principal alternate to the Program Manager, the DPM handles all communications with the U.S. Army Mission and Installation Contracting Command (MICC) at Fort Sam Houston, the HQ IMCOM G-9 ACES leadership, the Army Continuing Education Division (ACED) at Army University, and installation Education Service Officers (ESOs). The DPM also holds primary responsibility for the contract's Quality Control Plan (QCP), the Performance Requirements Summary (PRS) reporting cadence, and the operational response to any deficiencies or corrective-action requirements.
Additionally, the DPM leads the integrated execution of subcontractor performance across the Team Crowned Grace (TCG) workforce, ensuring accountability and maintaining high standards that positively reflect on the organization.
Qualifications:
- U.S. citizenship required.
- Secret clearance eligibility is required at a minimum. Active or current Secret clearance preferred. Favorable Tier 3 (NACI/NACLC) trust determination required for CAC issuance and Army Ignited ED system access at award.
Education
- Bachelor's degree from an accredited institution; degree in education, business administration, public administration, human resources, organizational leadership, or related field preferred.
- Master's degree (e.g., MBA, M.Ed., MPA, MSML) preferred and can be substituted for two years of management experience.
Experience
- Minimum ten (10) years of professional management experience, of which at least seven (7) years are in delivering Federal Government services to the Department of Defense, Department of War, or another Federal customer.
- Minimum five (5) years of multi-site services management experience across thirty (30) or more geographically dispersed locations, including direct accountability for a dispersed workforce of at least 100 personnel.
- Minimum three (3) years of direct experience supporting the Army Continuing Education System (ACES), Soldier for Life
- Transition Assistance Program (SFL-TAP), USARC ACES, the Air Force Air University Voluntary Education program, or another Service voluntary education program. - Demonstrated experience with Army Ignited ED, the ACAPO workflow, AR 621-5 implementation, the DANTES testing program, and the Army Personnel Testing program.
- Demonstrated experience with Firm-Fixed-Price (FFP) services contract execution at the contract value range of $20M+ annually, including FFP cost discipline, surge management, and option-year administration.
- OCONUS contract execution experience strongly preferred - particularly performance under the U.S.
-ROK Status of Forces Agreement, the U.S.
-Japan Status of Forces Agreement, the USFK Invited Contractor / Technical Representative program (USFK Reg 700-19), and SPOT-based Letter of Authorization administration. - Experience leading subcontractors under FAR Part 19 set-asides, including limitations-on-subcontracting compliance under FAR 52.219-14, is required.
Knowledge
- Working knowledge of AR 621-5, AR 350-20, AR 380-67, and DFARS Subpart 5108.92 (ACES contracts).
- Working knowledge of FAR Part 19 (Small Business Programs), FAR 52.219-14 (limitations on subcontracting), and FAR 52.244-6 (subcontracts for commercial products and commercial services).
- Working knowledge of the Service Contract Act and related…
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