General Manager, Service & Solutions

Company Overview

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable.

Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team and manage your own local service business as our General Manager - Services & Solutions for KONE Greater Toronto Area? Do you enjoy executing and owning an annual business plan and working with a budget? Does working with your customers and focusing on solutions for them motivate you?

Is the people management aspect of a role where you coach, reinforce, and develop your team something you enjoy? Are you committed to promoting a safety culture in your branch? Do you demonstrate a passion for a culture that fosters learning for yourself, your team, and your customers? If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our General Manager – Service & Solutions, you will successfully drive the service business operations for your territory while working in collaboration with your customers and colleagues. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results. You will bring progressive and successful leadership experience with relevant service expertise in a consultative selling environment as well as leading a union-represented workforce.

You will use the knowledge gained through your bachelor’s degree, or 7+ years of experience in a related industry in lieu of a bachelor’s degree.

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation:
We value your authentic self. Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation. We care about the communities where we live and work.

Just some of our many benefits include:

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union Tuition Reimbursement
• Commuter Benefits

Annual Base Pay Range:
The hiring range for this role is $167,400 – $219,765.

Variable Compensation KONE Annual Bonus plan at 25% Target Incentive (60/40) based on achievement of company goals and individual goals.

KONE is an equal opportunity employer. All…