Director, Portfolio Manager - P&C Horizontal Integrated Planning

Director Of Portfolio Management For Horizontal Integrated Planning

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

This is a unique opportunity to establish and lead a newly designed Horizontal Integrated Planning function that shapes the future direction of P&C. As Director of Portfolio Management, for Horizontal Integrated Planning, you will connect strategy, planning, execution, and investment decisions across the Association, ensuring priorities are aligned, sequenced, and optimized. You will partner with senior leaders across P&C, Finance, Technology, and the broader Association to build and manage a comprehensive multi-year planning framework.

The ideal candidate is a strategic thinker, influential leader, and experienced portfolio management professional who excels at navigating complexity and driving alignment across diverse stakeholders.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations:
San Antonio, TX.

Relocation assistance is not available for this position.

What you'll do:

• Directs portfolio priorities and manages a portfolio of programs and work effort(s) to include administering planning, execution, budget, delivery health, reporting and analysis.
• Responsible for governing low to highly complex Function, Line of Business, or USAA level portfolio(s).
• Accountable for ensuring completion of governance routines by team members; leads team through portfolio support to identify and escalate risks / dependencies.
• Manages the Function, Line of Business, or USAA level portfolio on a continual basis, to resolve internal or Cross-CoSA dependency issues, supply and demand issues, and change saturation and disseminates information to stakeholders.
• Identifies, manages, escalates, and resolves systemic cross-work risks / issues and interdependency conflicts.
• Correlates overall portfolio risk and escalates issues to executive/senior management as needed.
• Ensures effective financial and resource management of the Function, Line of Business, or USAA level portfolio(s) expenses to achieve business value.
• Informs executive management about stale work efforts (epics, projects, or programs) and need for resolution, including termination of proposal if applicable.
• Develops performance metrics, dashboards and management tools that clearly articulate the status of key activities ensuring timely and successful execution.
• Works with Enterprise Integrated Planning (EIP) to influence prioritization and sequencing of work efforts within portfolio, as applicable.
• Monitors and makes decisions pertinent to scope changes as needed.
• Resolves escalated portfolio risk and issues and escalates to executive management as needed.
• Communicates on all portfolio activities regularly with Executive Sponsors, Program Sponsors, business owners, and additional stakeholders as required.
• Manages portfolio critical path by coordinating program and project scheduling and interdependencies based on constraints and risks.
• Reviews portfolio health and performance reports regularly and identifies performance improvement opportunities to executive management.
• Facilitates processes/ceremonies to define work efforts and monitor portfolio success via recognized methodologies i.e., outcomes, key results, etc.
• Adheres to company and regulatory policies and procedures and EPMO processes, procedures, controls, standards, tools, and templates (as required).
• Leverages existing change management routines as needed.
• Drives the adoption and sustainment of changes within the organization in…