Learning Design Director K-12 Math

As a Leader in K12 Learning Design you will lead the creation of innovative, high-impact learning solutions for K12 Math, while scaling teams and processes. This role combines visionary leadership, client-centric strategies, and operational excellence to deliver value to clients. You will empower cross‑functional teams, design, prototype, and scale AI-driven learning design solutions and cultivate long-term relationships with our clients.

• Lead end‑to‑end design and prototyping of high‑quality learning solutions (including frameworks, courses, and multimedia), leveraging AI‑driven tools (such as KADAL) and internal collaboration to deliver innovative, data‑informed solutions.
• Manage learning design projects and the implementation of scalable team strategies and processes, ensuring alignment with research and thorough documentation.

• Track and analyze the Client Success Scorecard and utilize analytics to optimize processes, improve team efficiency, and enhance the overall client experience.
• Present performance insights and actionable recommendations to leadership.
• Hire, onboard, mentor, and develop a high‑performing in‑house and freelance team, promoting professional development opportunities.
• Provide coaching across cross‑functional teams and foster a collaborative, agile, and results‑driven team culture aligned with organizational and client goals.

• Advocate for best practices in K12 learning solutions, specifically aligning with principles of diversity, equity, inclusion (DEI), and learning accessibility.
• Collaborate globally across teams to share insights and drive continuous improvement in solutions and processes.

• Support presales strategy by driving initiatives (proposals, SOWs, estimations) and designing innovative, scalable prototypes aligned with evolving client needs.

• Serve as a primary point of contact for select clients, building trusted relationships with stakeholders to align their needs with organizational capabilities and identify growth opportunities.

• Lead seamless, scalable onboarding processes and drive measurable client success through proactive engagement, issue resolution, and solution utilization advocacy.
• Monitor client health metrics (such as NPS, CSAT, retention, and revenue growth) and act as a lead or support escalation resource for the PMO and KAM to ensure swift resolution of critical issues.

• Education: Bachelor’s degree required;
  Master’s in Learning Design, Instructional Design, Educational Leadership, or a related field preferred. Mathematics degree; advanced degree preferred
• Experience: 10+ years of progressive leadership experience in K12 education, client success, instructional design, curriculum strategy, or digital content delivery.
• Leadership: Demonstrated ability to mentor teams, foster a collaborative culture, and align team performance with business goals.
• Communication: Exceptional written, verbal, and presentation skills, with a proven ability to engage executive stakeholders.
• Global Mindset: Experience managing onshore/offshore teams and working across global time zones with cultural awareness.
• Client Leadership: Proven success managing client relationships and supporting retention efforts, and driving measurable satisfaction.
• Innovation & Delivery: Expertise in developing scalable learning solutions leveraging AI tools and modern frameworks for content and curriculum design.
• Technical Proficiency: Experience with Learning Management Systems, content tools, project management platforms, and virtual…