Account Manager - Parking Operations

Account Manager

Salary Range: $65,000 - $75,000; commensurate with experience, plus incentive bonus potential up to 15% of salary.

Work Modality:
On-Site

Schedule:

Exempt

Location:

San Antonio, TX

Applications will be accepted until the position is closed.

• This position is responsible for all aspects of the operation, including shuttle fleet management, self‑parking, and valet services, as well as overseeing the location team. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top asset.
• Progressive management experience with front‑line team oversight.
• Established experience with scheduling and payroll is a plus.
• Bachelor’s degree with a concentration in business is helpful but not required.

• Motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries.
• “Roll‑up‑the‑sleeves and get‑stuff‑done” type of person who is organized, honest and thoughtful.
• Trusted, loyal and dependable as described by friends.
• Self‑sufficient, resourceful and decisive.
• Sees challenges as opportunities and seeks growth.
• Flexible schedule; may require working weekends and holidays.
• Impeccable conversational and written communication skills.
• Exceptional people skills and ability to achieve extraordinary results.
• Excellent computer skills, including Microsoft Office (Word, Excel, PowerPoint, Outlook) and ADP.

• Fantastic opportunities for career growth; promotion from within first.
• Free parking at job location(s).
• Competitive salary commensurate with experience, plus incentive bonus potential.
• Generous time off allowances: holidays, vacation, wellness, and birthday day off.
• Priority‑driven culture that is supportive, engaging, empowering, and celebratory.
• Commitment to diversity, inclusion, and belonging.
• Fun and progressive environment with strong direction and empowerment.
• Learning opportunities through Propark Think internal training program.
• Phenomenal benefits package: medical, dental, vision, and 8 supplemental insurances including pet insurance.
• Free and confidential employee assistance program.

• Develop and train supervisors and line‑level employees.
• Review and approve work schedules to ensure adequate coverage while minimizing expenses.
• Develop and maintain strong client relations and attend client meetings.
• Assist supervisors in handling customer complaints and day‑to‑day operational issues.
• Manage and submit employee, operations, and payroll reports.
• Oversee customer service program to ensure customer satisfaction.
• Develop budgets and monitor financials to meet business goals.
• Review and evaluate audits to ensure integrity of revenue control.
• Ensure compliance with company policies and procedures and those of our client.
• Respond to operational issues when needed, including after normal business hours.
• Maintain the highest professional and ethical standards for organization and client.

• Free parking while working at your assigned Propark location(s).

Propark is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Propark Mobility participates in E-Verify. Notice of E-Verify participation.