Director of Campus Operations

Position Title: District Campus Operations Director

Position

Hours:

Full-time extended workdays, occasional Saturdays, and frequent travel

Length of Term/Employment: 223 workdays / At-will

Reports to: Chief of Staff

• ADA (Average Daily Attendance): Maintaining a district average of 96% or higher.
• Enrollment: Achieving 100% of budgeted enrollment targets by "Snapshot Date."
• Customer Service: Achieving high scores on annual Parent Satisfaction Surveys.
• Compliance: Zero significant findings on annual TEA attendance or enrollment audits.

The District Campus Operations Director is a senior leadership role responsible for the operational health, financial sustainability, and family experience of all Jubilee Academy campuses. This role moves beyond tactical support to strategic oversight, directly managing the district-level teams responsible for the "lifecycle of a student"—from initial recruitment and enrollment to daily attendance and long-term family retention.

As a Director, you will bridge the gap between districts’ strategy and campus-level execution, ensuring that Assistant Principals of Operations (APOs) and Deans of Culture (DOC) meet rigorous performance benchmarks.

• Campus Level: Directly supervise and evaluate Assistant Principals of Operations (APOs) or Deans of Culture (DOCs), campus front office, and campus registrars
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• District Level: Directly manage the District Recruitment & Enrollment Team and the Attendance Coordinator
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• Conduct weekly 1:1 check-ins and performance evaluations based on data-driven KPIs (Enrollment, ADA, and Customer Service scores).
• Standardize high-quality front office protocols to ensure every visitor, parent, and student experiences a professional and welcoming environment.
• Conduct regular "campus walks" to audit operational efficiency,

• Lead the District Recruitment & Enrollment Team to develop and execute aggressive multi-channel student recruitment campaigns.
• Oversee the registration, and "onboarding" process for new families to ensure 100% seat occupancy by the Texas state snapshot date.
• Analyze regional demographic data and market trends to advise the executive team on growth and expansion opportunities.
• Direct the District Attendance Coordinator in the auditing and monitoring of Average Daily Attendance (ADA) across all campuses.
• Design and implement a district-wide Attendance Intervention Framework to combat chronic absenteeism and maximize state funding.
• Ensure absolute compliance with the Texas Education Data Standards (TEDS) and PEIMS reporting requirements.

• Create and mandate a standardized Family Engagement System that includes parent academies, volunteer programs, and feedback loops.
• Oversee the "Front Office Excellence" initiative, ensuring every campus provides concierge-level customer service to families.
• Serve as the final district-level point of contact for complex parent concerns and community relations.

• Education: Bachelor’s Degree in Business Administration, Education Leadership, or a related field (Master’s preferred).
• Experience: 5+ years of experience in school operations or district-level management, specifically within a Texas Charter School environment.
• Technical Proficiency: Advanced knowledge of Texas-specific SIS platforms (e.g. Ascender) and PEIMS reporting.
• Leadership: Proven track record of managing multiple sites and leading teams of middle managers.
• Communication: Bilingual (English/Spanish) is highly preferred to serve Jubilee’s diverse demographic.

• Maintain emotional composure and…