Area Supervisor - San Antonio, TX

Butler Plus is a leading provider of doorstep trash, pest control, porter services, bulk and junk removal, sustainability solutions, and pressure washing for multifamily communities across the country. We currently service more than 350,000 units across 1,200+ communities nationwide and are known for delivering reliable service, strong operational support, and an elevated experience for both residents and property teams.

Butler Plus has been featured in The Wall Street Journal, TIME Magazine, and on CNBC. We take pride in hiring professional team members who make a difference every day and in fostering a culture built around our five Core Values:
Figure It Out, Champion of Change, Do the Right Thing, Never “Not My Job,” and Expect Excellence.

As the Area Supervisor, you will be responsible for assisting the District Operations Manager in managing operations for up to 30 multifamily (apartment) communities within an assigned district. As the Area Supervisor, you will work alongside our frontline employees, splitting your time between recruiting, staffing, training, and oversight of the remote workforce who service our communities.

Your primary function of this role will be to ensure that day and nightly trash pick-up is completed per schedule to 100% satisfaction of our clients! As we grow and bring on new communities, the Area Supervisor will also assist with the field team to ensure a successful rollout and service launch.

• Responsible for ensuring satisfactory completion of doorstep trash/recycling collection on all scheduled services in assigned area
• Responsible for completing doorstep trash/recycling collection services as needed in your area.
• Perform additional services as needed at assigned communities, which may include but are not limited to: porter service, bulk item hauling, pet station waste removal, pressure washing, compactor clean-up, and light community cleanliness tasks.
• Conduct on-site quality reviews of team and communities to ensure service is executed according to Trash Butler standards of service and safety policies
• Monitor staff check in/out and overall time to completion using our proprietary technology
• Recruit/train/onboard new staff as well as provide continuing education as needed
• Assisting with training new members of management as needed.
• Assist manager with semi-monthly payroll by keeping the proprietary technology up to date
• Responsible for attending weekly meetings with manager, HR, etc.
• Responsible for partnering with direct manager on the execution of rollout/launch of service on new properties
• Attend resident events at the communities
• Provide on-call support to workforce
• Manage workforce inventory/supplies, including Butler Uniform, Tote Bags, Etc.
• Work collaboratively and communicate effectively with direct manager and other business units as required to serve customer and Butler team
• Must be able to lift up to 50 lbs.
• Other duties as assigned

• Valid Driver's license with Insurance
• Experience managing a remote workforce of up to 50 who work 5-7 days a week: roughly 2-3 hours per day
• Basic employee relations experience as it relates to hiring and management.
• Experience in multi-site operations
• Experience providing customer service.
• Excellent oral and written communication skills
• Strong planning, time management and organizational skills
• Strong work ethic and quality improvement orientation
• Ability to build trust and rapport; effectively communicate with co-workers, employees, and customers.
• Ability to work during scheduled hours:
  Sun-Thu, 6pm - 1am
• Ability to work independently
• Able to self-manage with some supervision
• Embody our core values:
  Figure It Out, Champion…