Customer Care Team Lead — Coaching & Operations Excellence
Listed on 2026-10-02
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Management
Academy Sports + Outdoors is seeking a Customer Care leader to drive day-to-day operations of a fast-paced team, ensuring timely, accurate support and a customer-centric experience.
You will coach recruiting, onboarding, performance reviews, and career growth, while guiding process improvements, payroll validation, attendance, and policy compliance across the department. Regular in-office attendance and flexible scheduling are required.
This is a genuine opening to take on the Customer Care Team Lead — Coaching & Operations Excellence role at academy.
We have an opening for a Customer Care Team Lead — Coaching & Operations Excellence in Katy, TX, United States within Human Resources, Management & Operations, Sales.
This role, Customer Care Team Lead — Coaching & Operations Excellence at academy, could be your next opportunity.
Are you ready to take on the Customer Care Team Lead — Coaching & Operations Excellence role at academy?
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