Store Manager - San Marcos Outlet

WHY WORK FOR VALENTINO A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

The Store Manager is a dynamic and inspiring leader who thrives in a fast-paced luxury retail environment. Responsible for driving business performance, elevating the client experience, and developing high-performing teams, this role combines strategic vision with hands‑on leadership. The Store Manager will create and execute business strategies that foster client engagement, strengthen community connections, and position the boutique as a destination for exceptional service.

As a true Ambassador of the Maison, they will embody Valentino's values and ensure excellence across all aspects of the business.

• Competitive salary: $80,000 - $85,000 annually
• Annual bonus opportunity based on individual and business performance
• Comprehensive medical, dental, and vision benefits
• 401(k) retirement savings plan
• Paid Time Off (PTO) and paid sick time
• Opportunity to lead within a globally recognized luxury fashion house
• Career growth and development opportunities across the Valentino network

Compensation is based on experience, qualifications, and business needs. Salary and benefits are subject to change in accordance with applicable laws and company policies.

• Ensure excellence in the in‑store experience by maintaining a strong front‑of‑house presence and fostering a “couture service” mindset.
• Lead the Boutique team by coaching, motivating, and supporting them to ensure effective adoption and understanding of company strategies.
• Consistently embody Valentino’s values and actively engage the local community with the brand.
• Attract and recruit new clients from personal network and external partners.
• Establish a goal‑oriented selling culture focused on Clienteling; relationship selling, building a client base, and providing exceptional service to enhance customer loyalty and retention.

• Drive and maximize sales performance to consistently achieve the overall sales target objectives while ensuring operational integrity and monthly profitable plans.
• Regularly analyze and monitor store KPIs, devising and implementing robust action plans to meet and exceed targets.
• Develop an annual store strategy, reviewed quarterly, to align with broader company objectives.
• Collaborate cross‑functionally to ensure the seamless execution of business plans.
• Identify and capitalize on performance‑enhancing opportunities through strategic partnerships with corporate stakeholders.
• Manage personnel expenses within budgetary constraints and adhere to discounting policies to preserve brand integrity.
• Collaborate with Merchandising and Buying team to ensure relevant products are available to drive revenue.
• Report weekly to the Valentino Leadership team on sales trends and opportunities to achieve and exceed targets.

• Foster a motivating and inclusive environment that values diversity, and teamwork.
• Provide constructive feedback and manage conflict with courage and professionalism taking partnership with Retail Director & HRBP.
• Conduct performance evaluations and provide feedback to team members to support development and succession planning.
• Ensure adherence to high standards of professionalism, and operational excellence.
• Set and monitor SMART…